Protection Against Bond Refunds in NSW

As a renter in New South Wales, understanding your rights regarding bond refunds and claims can be crucial. The bond is a security deposit paid at the start of a tenancy and is typically four weeks’ rent. Navigating the bond refund process can be stress-free if you are informed and prepared.

What is a Bond?

A bond, or security deposit, in New South Wales is money a landlord holds as financial security during the lease period. This amount can help cover any unpaid rent or damage to the property, excluding normal wear and tear.

Residential Tenancies Act 2010

The Residential Tenancies Act 2010 governs rental arrangements in NSW, ensuring that both tenants and landlords understand their rights and responsibilities regarding bond management.

Steps to Ensure Bond Refund

  1. Keep the Property in Good Condition: Ensure that the property is clean and in good repair upon vacating. Review the established condition report prepared at the start of the tenancy.
  2. Settle Rent and Bills: Clear any outstanding rent payments or utility bills before the tenancy ends to avoid deductions from your bond.
  3. Submit a Bond Claim Form (PDF): If there's a dispute, complete and lodge the Bond Claim form with NSW Fair Trading.
It is beneficial for tenants to take photographic evidence of the property's condition at both the start and end of the lease.

In Case of Dispute

If there is a disagreement regarding bond refunds, you can apply to the NSW Civil and Administrative Tribunal (NCAT) for resolution.

FAQ Section

  1. What is the maximum bond I can be charged in NSW?

    In NSW, the maximum bond is typically equivalent to four weeks' rent.

  2. How long does a landlord have to return my bond?

    The landlord must apply for bond repayments within 14 days of the lease ending.

  3. What should I do if there's a bond dispute?

    If disputes arise, consider applying to the NSW Civil and Administrative Tribunal (NCAT) for arbitration.

How To Section

  1. How to file a bond claim in NSW

File your bond claim using the Bond Claim Form available on the NSW Fair Trading website. Include key details such as tenancy duration, landlord details, and specific deductions you dispute. If the landlord does not agree, the case may be escalated to NCAT.

Key Takeaways

  • The bond provides a financial guarantee for landlords and must be treated with care.
  • Ensure tenancy conditions are met by maintaining the property and clearing outstanding debts.
  • NSW Fair Trading and NCAT are pivotal in resolving disagreements regarding bond refunds.

Need Help? Resources for Renters


  1. Residential Tenancies Act 2010
  2. Fair Trading Act 1987 (Cth)
  3. Bond Claim Form
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.