Understanding Bond Refunds & Claims in NSW

As a renter in New South Wales, understanding your rights regarding bond refunds is crucial. The bond, a security deposit you pay at the start of your tenancy, is generally returned at the end of the lease. However, disputes can arise, and knowing the process will help ensure a smooth transition.

What is a Bond?

A bond is a financial safety net for the landlord, covering any potential damages beyond normal wear and tear or unpaid rent. In New South Wales, the maximum bond is four weeks’ rent for most properties.

Claiming a Bond Refund

At the end of your tenancy, you or the landlord can submit a claim for the bond's return. Ideally, you both agree on the refund amount. This can be easily done online through NSW Fair Trading's Rental Bonds Online service.

Steps to Ensure a Successful Claim

• Complete the Condition Report: Fill this at both the start and end of the tenancy. It documents the property's condition and is crucial evidence for any bond disputes.
• Conduct a Final Inspection: Schedule this with your landlord or agent to resolve any issues before vacating, ensuring you leave the property in good condition.
• Submit a Bond Claim Form: If both parties agree, use the Claim for Refund of Bond Money form. If disputed, NSW Fair Trading can assist.

What if There’s a Dispute?

If a dispute arises, either party can apply to the NSW Civil and Administrative Tribunal (NCAT) for resolution. The tribunal can issue binding decisions on the bond's distribution.

Relevant Legislation

Bonds and tenancy agreements in NSW are governed by the Residential Tenancies Act 2010, which outlines both tenant and landlord responsibilities.

Categories

General Tenant Rights & Protections Tenancy Agreements & Renewals Rent, Bond & Holding Deposits Moving In & Condition Reports Ending a Tenancy & Moving Out Repairs, Maintenance & Urgent Issues Minimum Standards & Habitability Evictions & Breach Notices Co-Tenancies, Subletting & Shared Housing Discrimination & Equal Housing Access Disability Access & Reasonable Adjustments Utilities, Water & Internet Billing Public, Community & Social Housing Rent Increases & Rent Controls Privacy & Landlord Entry Rules Locks, Keys & Security Obligations Resolving Disputes & Tribunal Processes Harassment, Threats & Landlord Misconduct Boarding Houses, Rooming Houses & Lodgers Caravan Parks & Residential Parks Bond Refunds & Claims Notice Periods & Tenancy Termination Entry Condition Breaches & Compensation Tenant Advocacy & Legal Aid