NSW Recent Tribunal Cases on Bond Refunds

In New South Wales, disputes over bond refunds are common, and understanding recent tribunal decisions can help renters navigate these challenges.

Understanding Bond Refunds in NSW

Before delving into tribunal cases, it's important to understand the process of claiming a bond refund. When a lease ends, a tenant is usually entitled to a refund, assuming the property is left in good condition and there are no outstanding payments.

Recent Tribunal Decisions

Recent decisions by the New South Wales Civil and Administrative Tribunal (NCAT) have highlighted critical issues that every tenant should be aware of. The tribunal often deals with cases where landlords dispute bond refunds claiming undue damages or unpaid rent.

In a notable case, a tenant was awarded a full bond refund after disputing claims of excessive wear and tear. The tribunal emphasized that normal wear and tear cannot be deducted from the bond unless explicitly agreed upon.

Steps to Claim Your Bond Refund

  • After vacating the property: Complete a Bond Claim form and submit it to your landlord.
  • Seek agreement: Both tenant and landlord must agree on the bond refund amount and sign the form.
  • Submit the form: Send the completed form to NSW Fair Trading using their online portal or via mail.

For full details on the bond refund process, visit the NSW Fair Trading website.

Preparing for a Tribunal Hearing

If disputes arise and you're unable to resolve them with your landlord, lodging an application with NCAT may be necessary.

Prepare your case meticulously by gathering all relevant evidence, such as photos of the property, communication records with your landlord, and receipts for any repairs you conducted.

Relevant Legislation

The Residential Tenancies Act 2010 (NSW) outlines your rights and obligations concerning bond refunds. Familiarize yourself with sections on bond repayments and dispute resolutions.

Need Help? Resources for Renters

If you need further assistance, consider reaching out to these resources:


  1. What is a bond? A bond is a security deposit paid by renters to cover any potential damages or unpaid rent.
  2. How do I apply for a bond refund? Use the NSW Fair Trading Bond Claim form and agree with your landlord on the refund amount.
  3. What if my landlord disagrees on the bond refund? You can apply to NCAT for a hearing to resolve the dispute.
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.