Landlord Breaches in NSW: Bond Refund Rights

Are you a renter in New South Wales wondering if your landlord is violating bond refund laws? Navigating these issues can be daunting, but understanding your rights under the Residential Tenancies Act 2010 can help you secure your rightful bond refund.

What Are Bond Refunds?

A bond is a security deposit paid at the start of a tenancy. According to the Residential Tenancies Act 2010, your landlord is required to lodge this bond with the NSW Fair Trading within 10 working days. The bond is meant to cover any unpaid rent, damage to the property beyond normal wear and tear, or other tenancy breaches.

Signs Your Landlord Might Be Breaching Bond Laws

Withholding Your Bond Without Reason

  • If your landlord is withholding your bond for reasons not covered under the Residential Tenancies Act 2010, they are in violation. Common valid reasons might be unpaid rent or damage to the property.

Failure to Lodge the Bond with NSW Fair Trading

  • Landlords must lodge the bond with NSW Fair Trading. If you suspect this hasn't been done, check with NSW Fair Trading directly.

Unreasonable Delays in Processing Bond Refund

  • Landlords should act promptly in processing bond refunds once a tenancy ends. Unreasonable delays are not permitted under the law.

What to Do if Your Landlord Is in Breach

If faced with any of these issues, you have a few options:

  • Communicate: First, try to resolve the issue by discussing it with your landlord.
  • Apply to the Tribunal: If unresolved, you can apply to the NSW Civil and Administrative Tribunal (NCAT) for a resolution regarding your bond refund.

Filing for Bond Refunds

To claim your bond, file a Bond Claim Form through the NSW Fair Trading website. Ensure you have documented any evidence supporting your claim like clean property photos, receipts for rent, etc.

Need Help? Resources for Renters


  1. What should I do if my landlord won't return my bond?
    Speak to your landlord first. If no resolution, apply to NCAT.
  2. How long does my landlord have to return the bond?
    The bond must be returned promptly after the tenancy ends, subject to any agreed deductions.
  3. What constitutes a legitimate bond deduction?
    Unpaid rent, property damage beyond normal wear, or breach of lease terms.
  1. How to File a Claim for a Bond Refund in NSW
    1. Review Your Lease Agreement: Make sure there are no valid claims against your bond by the landlord.
    2. Gather Evidence: Compile any photos of the property, receipts, or documentation indicating you left it in good condition.
    3. File a Bond Claim: Submit an official Bond Claim Form to NSW Fair Trading online through their website.
    4. Contact NSW Fair Trading: If there are issues or delays, reach out to NSW Fair Trading for assistance.
    5. Apply to NCAT: If unresolved, file a case at the NSW Civil and Administrative Tribunal for a resolution.

Key Takeaways

  • Ensure your bond is lodged with NSW Fair Trading.
  • Landlords cannot unfairly withhold bonds.
  • Apply to NCAT if disputes cannot be resolved directly.

  1. Residential Tenancies Act 2010
  2. NSW Fair Trading - Bond Information
  3. NSW Civil and Administrative Tribunal
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.