Risks Renters Face With Disability Access in Queensland

Renting a property in Queensland can come with various challenges, especially for individuals with disabilities who require specific adjustments for access and functionality. Understanding the risks and protections involved is essential for ensuring a safe and accommodating living environment.

Challenges Renters Face with Disability Access

Many rental properties may not initially accommodate the needs of renters with disabilities. This lack of access can pose significant challenges.

  • Structural Barriers: Properties might lack ramps, wide doorways, or modified bathrooms, which are necessary for some tenants.
  • Landlord Denials: Renters could face difficulties if a landlord denies requests for reasonable adjustments, such as installing grab rails or adjusting kitchen counters.
  • Potential Costs: Costs associated with modifications can deter both landlords and tenants from pursuing necessary adjustments.

Understanding Your Rights Under Queensland Law

Renters in Queensland are protected under the Residential Tenancies and Rooming Accommodation Act 2008. This legislation outlines the rights and responsibilities of both landlords and tenants, including provisions for reasonable adjustments in rented properties.

Under this Act, tenants with disabilities may request necessary alterations to enhance accessibility and safety within their homes. It's crucial for renters to communicate clearly and provide any necessary medical documentation to support their requests.

Action Steps for Requesting Adjustments

  1. Document Your Needs: Gather medical or professional evidence indicating the required adjustments.
  2. Submit a Written Request: Formally request the modifications from your landlord, stating the potential benefits these changes offer.
  3. Negotiate Costs and Terms: Discuss with your landlord how costs will be covered, potentially negotiating shared costs or exploring government support options.

Potential Risks of Non-Compliance

Failure to comply with adequate disability access can result in legal consequences under both state and federal legislation. The Fair Trading Act 1987 (Cth) may offer additional protections and avenues for dispute resolution.

Renters have the right to dispute landlords' refusals through the Queensland Civil and Administrative Tribunal (QCAT), which handles residential tenancy disputes.

Need Help? Resources for Renters

If you need assistance or advice, contact the following resources:


  1. What is considered a reasonable adjustment? Reasonable adjustments refer to any modification made to a rental property that enables access and usability for individuals with disabilities, such as installing ramps or grab rails.
  2. Can my landlord charge me for adjustments? Landlords and tenants should negotiate costs, and in some cases, renters may seek external funding or subsidies to assist with expenses.
  3. What if my landlord refuses to allow modifications? If a landlord refuses, tenants can apply to the Queensland Civil and Administrative Tribunal (QCAT) for a resolution.
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.