Disability Access and Adjustments in Queensland Rentals

Ensuring rental properties in Queensland are accessible for individuals with disabilities is a legal obligation for landlords. This article addresses common questions about disability access and reasonable adjustments, providing guidance on how renters can advocate for their rights under Queensland's legal framework.

What Are Reasonable Adjustments?

Reasonable adjustments refer to changes landlords must make to accommodate tenants with disabilities. These modifications ensure that individuals can enjoy equal access to facilities or services provided in rental properties.

Examples of Reasonable Adjustments

• Installing handrails or ramps for wheelchair access
• Adjusting light switches or countertops for accessibility
• Modifying bathrooms for easier use

These adjustments must be fair and feasible, not causing undue hardship for the landlord.

Your Rights Under Queensland Law

In Queensland, the Residential Tenancies and Rooming Accommodation Act 2008 outlines tenant rights regarding disability access. Landlords are required to comply with the rules for landlords which include creating accessible living spaces.

How to Request Adjustments

To request a reasonable adjustment, inform your landlord in writing, detailing the modification needed for accessibility. If the landlord fails to respond or denies the request, tenants can contact the Residential Tenancies Authority (RTA) for assistance.

For disputes or mediation, tenants can also refer to the dispute resolution process.

Need Help? Resources for Renters

If you're dealing with accessibility issues or need support, here are some resources:

• Queensland Government Disability Services
• Residential Tenancies Authority (RTA)
• Legal Aid Queensland

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1. What constitutes a reasonable adjustment? Reasonable adjustments can include structural changes like ramps or handrails, modifications in the home to improve accessibility, or changes in services.
2. Can a landlord refuse reasonable adjustments? A landlord may not refuse reasonable adjustments if they do not impose an undue hardship, but concerns or disputes can be addressed with the RTA.
3. What if my landlord ignores my request? If a landlord ignores your request, you can reach out to the Residential Tenancies Authority for mediation and support.

1. How to Request a Reasonable Adjustment in Queensland
   1. Step 1: Document the Need Identify and document the adjustment required for accessibility.
   2. Step 2: Communicate with Your Landlord Write to your landlord outlining the required adjustments and reasons.
   3. Step 3: Seek Assistance if Needed Contact the Residential Tenancies Authority if no response is received or if further action is needed.

Key Takeaways

• Tenants have the right to request reasonable adjustments for accessibility in rentals.
• Landlords must consider these requests, provided they do not incur undue hardship.
• Assistance and mediation are available through the Residential Tenancies Authority in Queensland.

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^[1] Residential Tenancies and Rooming Accommodation Act 2008
^[2] Ground Rules for Landlords - Queensland Government
^[3] Dispute Resolution Process - Queensland Government

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