Queensland Renter's Guide: Disability Access & Adjustments

Living comfortably as a renter in Queensland should not be compromised if you have a disability. Ensuring that your rental property meets your accessibility needs is crucial. Luckily, Queensland's rental laws provide clarity on disability access and reasonable adjustments, to ensure inclusivity for all tenants.

Understanding Your Rights as a Tenant

In Queensland, the rights and responsibilities of both tenants and landlords are defined under the Residential Tenancies and Rooming Accommodation Act 2008. This Act ensures that individuals with disabilities have the right to request reasonable adjustments to their rental property to enhance accessibility.

What Are Reasonable Adjustments?

Reasonable adjustments refer to modifications or changes to your rental home that allow you to live independently and comfortably. These adjustments might include:

• Installing ramps for wheelchair access
• Modifying bathroom fixtures
• Lowering kitchen countertops

Under the law, these adjustments should not impose undue hardship on the landlord in terms of significant cost or structural changes.

Communicating with Your Landlord

Approaching your landlord for necessary changes can seem daunting, but it is your right to discuss these adaptations. Here are some steps you can take to communicate effectively and seek the adjustments you need:

Step 1: Prepare Your Request

Start by clearly identifying the adjustments you require. Consider obtaining evidence from a healthcare professional outlining why these changes are necessary.

Step 2: Contact Your Landlord

Write to your landlord detailing your request. Be sure to highlight how these adjustments align with a reasonable request under the law.

Step 3: Use the Appropriate Forms

In some cases, you might need to use official forms to document your request. As of now, there are no specific Queensland government forms solely for requesting disability adjustments, but maintain all communications for your records.

Seeking Further Help

If your request is denied, or if you face any issues, you can apply to the Queensland Civil and Administrative Tribunal (QCAT) for resolution. Access more information about QCAT here.

Need Help? Resources for Renters

If you need assistance in this process, consider reaching out to these resources:

• Residential Tenancies Authority for inquiries and dispute resolution
• Queensland Government Disability Services for support services
• Tenants Queensland for tenant advocacy and advice

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1. What should I do if my landlord refuses my request for adjustments? You can approach the Queensland Civil and Administrative Tribunal (QCAT) for mediation and resolution if your landlord refuses your request without valid reasons.
2. Who is responsible for the cost of adjustments? Typically, the tenant bears the cost unless it's deemed as shared or negotiable under your tenancy agreement. Always discuss financial responsibilities with your landlord.
3. Can my landlord terminate my lease due to my adjustment request? No, it is illegal for landlords to terminate your tenancy based on disability adjustments, as protection is provided under anti-discrimination laws.

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Ensuring your home is accessible should not be a burden. With the right knowledge and resources, you can make informed decisions to live comfortably.

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