Guidance on Disability Access in Queensland Rentals

As a renter in Queensland, you are entitled to a living environment that accommodates your needs, including those related to disability access and reasonable adjustments. Navigating these rights can sometimes be complex, but knowing the steps to take can ease the process significantly.

Understanding Disability Access Rights

The Residential Tenancies and Rooming Accommodation Act 2008 in Queensland provides protections for tenants requiring modifications due to a disability. It's essential to understand how you can request and implement necessary changes while respecting your rental agreement and the property.

What are Reasonable Adjustments?

Reasonable adjustments are modifications or alterations made to a rental property to enable a tenant with a disability to live safely and independently. These may include the installation of ramps, handrails, or the adjustment of fixtures such as taps or door handles.

Steps to Request Modifications

1. Identify Required Adjustments: Determine what changes are necessary to make your living environment more accessible. Engage with occupational therapists or professionals if needed for advice.
2. Communicate with Your Landlord: Initiate a conversation with your landlord explaining your needs. It can be helpful to put your request in writing.
3. Provide Documentation: You may need to supply documentation supporting your request, such as a note from a healthcare provider.
4. Negotiate Terms: Agree on who will conduct and pay for the modifications. Often, landlords will cover costs if the changes enhance their property's value.
5. Use Form RTA6 - Notice to Remedy Breach: If necessary modifications are unreasonably denied, you can use this form to formally request a resolution. The form is available on the Residential Tenancies Authority website.

TIP: Both landlords and tenants should aim for open and cooperative communication to achieve a suitable outcome.

Legal Protections and Tribunals

Should a disagreement arise, tenants in Queensland can refer to the Queensland Civil and Administrative Tribunal (QCAT) which deals with residential tenancy disputes. It's crucial to maintain all correspondence and official documents related to your requests.

Legislation Reference

• The Residential Tenancies and Rooming Accommodation Act 2008 underpins the rights of renters concerning disability access in Queensland.
• Federal protections are also outlined in the Fair Trading Act 1987 (Cth).

6. What happens if my landlord refuses reasonable adjustments? If refused, you can lodge a dispute with the Queensland Civil and Administrative Tribunal. Ensure all documentation is in order before proceeding.
7. Do I need to restore modifications when moving out? Typically, unless otherwise agreed, modifications made should be reverted or may remain if they enhance the property's value.
8. Are there any costs involved in applying to the tribunal? Application fees may be applicable when submitting a dispute to QCAT. Check the official website for precise costs.

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