Disability Access and Adjustments for Renters in Queensland

Ensuring accessibility and necessary adjustments for tenants with disabilities is crucial in enhancing their quality of life. In Queensland, renters have specific rights and options available to them under state and federal laws to facilitate necessary accommodations.

Understanding Your Rights in Queensland

The Residential Tenancies and Rooming Accommodation Act 2008 is the principal legislation governing rental agreements and tenant rights in Queensland. This act lays down the provisions for securing accessibility accommodations for tenants with disabilities.

What Constitutes a Reasonable Adjustment?

Reasonable adjustments refer to modifications made to a rental property to ensure it is accessible for people with disabilities. This can include structural changes, installing ramps, widening doorways, or providing visual alerts for hearing impairments.

Renters may request these changes from their landlords. The request should be backed by a clear explanation of why the adjustments are necessary, ideally supported by documentation like a medical certificate.

The Process of Requesting Adjustments

Here's a step-by-step guide on how to request reasonable adjustments:

  1. Identify Required Adjustments: List out the modifications needed to make the rental dwelling accessible.
  2. Contact the Landlord: Communicate these needs to your landlord in writing, specifying the nature and necessity of each adjustment. Learn more about renting with disabilities here.
  3. Negotiate Costs: Some landlords may negotiate who bears the cost, but under the Disability Discrimination Act 1992, they are obligated to make reasonable accommodations unless it causes undue hardship.
  4. Formal Agreement: Once an agreement is reached, formalize the terms with an amended tenancy agreement.
Tip: Always keep records of communication between you and your landlord regarding adjustment requests.

Need Help? Resources for Renters

If you're unsure where to start or need assistance, several resources are available:


  1. What if my landlord refuses to make necessary adjustments? If a landlord refuses a request for reasonable adjustments, consider lodging a complaint with the Residential Tenancies Authority or seeking legal advice.
  2. Can I make adjustments myself? Tenants can make temporary changes without altering the property's core structure. However, permanent changes need the landlord's consent.
  3. How long does it take to get adjustments approved? The timeline may vary. It's best to start the process early and maintain open communication with your landlord.
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.