Repair Obligations for Renters in Queensland

As a renter in Queensland, understanding your rights and responsibilities concerning repairs and maintenance is crucial. Whether you're dealing with a leaky tap or urgent structural issues, knowing what actions to take and when can save you time and stress. Queensland's Residential Tenancies and Rooming Accommodation Act 2008 provides a framework that outlines both tenant and landlord responsibilities in maintaining rental properties.

Common Repair Issues for Renters in Queensland

Renters in Queensland frequently deal with a range of issues, from minor repairs to urgent concerns that could affect health and safety.

Minor Repairs

  • Definition: Minor repairs include things like fixing a dripping tap or replacing a light bulb.
  • Responsibility: Tenants often handle minor repairs but landlords should be informed to reimburse costs.
  • Action: Notify your landlord in writing. They may either approve the repair or arrange it themselves.

Urgent Repairs

  • Definition: Urgent repairs address issues that pose a risk to the tenant’s health or safety, or the property’s security, like a burst water service or serious roof leak.
  • Responsibility: Landlords must act promptly to address urgent repairs.
  • Action: Contact your landlord immediately. If they don’t respond, the tenant may arrange repairs themselves up to the cost limit and seek reimbursement.

Tenant and Landlord Responsibilities

Understanding the differing responsibilities of tenants and landlords can help you navigate repair issues effectively.

Tenant Obligations

  • Keep the property clean and free from damage.
  • Notify the landlord of any repair needs promptly.
  • Do not carry out major repairs without consent.

Landlord Obligations

  • Ensure the property is in a reasonable state of repair.
  • Attend to urgent repair requests promptly.
  • Reimburse tenants for any agreed-upon repair costs.

The Residential Tenancies and Rooming Accommodation Act 2008 outlines these responsibilities in detail.

Official Forms for Repairs

Notice to Remedy Breach (Form 11)

If landlords fail to make necessary repairs, tenants can issue a Notice to Remedy Breach using Form 11. This form formally indicates the breach and requests the landlord to address the repair needs within a specified period.

Download Form 11 from the Residential Tenancies Authority

Need Help? Resources for Renters

If you encounter difficulties with repairs or maintenance, several resources can assist you in Queensland:

  • Residential Tenancies Authority (RTA): For advice and dispute resolution. Visit their official site.
  • Queensland Civil and Administrative Tribunal (QCAT): Handles formal disputes related to tenancy issues.QCAT
  • Tenants Queensland: Offers support and advice to residential renters across Queensland.

  1. What should I do if my landlord ignores repair requests? If your landlord doesn’t respond, complete a Notice to Remedy Breach (Form 11) and consider contacting the RTA for further guidance.
  2. Can I arrange repairs myself? Yes, for urgent repairs you may arrange them and seek reimbursement, provided it does not exceed the cost limit stipulated in your rental agreement.
  3. Who is responsible for maintaining the garden? Typically, the tenant maintains the garden unless otherwise specified in your lease agreement.
  1. How to file a Notice to Remedy Breach in Queensland
    1. Step 1: Obtain Form 11 from the RTA website and fill in the necessary details regarding the repair issue.
    2. Step 2: Deliver the form to your landlord, either in person or through registered mail.
    3. Step 3: Await the landlord's response within the timeframe specified in the form.

Key Takeaways


1. Residential Tenancies Authority - Form 11

2. Residential Tenancies and Rooming Accommodation Act 2008

3. Queensland Civil and Administrative Tribunal (QCAT)

Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.