Tribunal Cases on Security & Safety in Victoria

As a renter in Victoria, understanding your rights and obligations regarding security and locks can significantly impact your living environment. Recently, tribunal cases in Victoria have highlighted some essential rulings that could affect your situation, whether you're dealing with a security concern or an issue with access to your rental property.

Understanding Security Obligations

In Victoria, landlords are required to provide and maintain locks to ensure rental property safety. This requirement comes under the Residential Tenancies Act 1997. The Act stipulates that locks need to be functional and fit for securing the premises. Recent rulings emphasize tenants' rights to a sense of safety in their homes.

Recent Tribunal Cases

The Victorian Civil and Administrative Tribunal (VCAT) has handled several cases that illustrate the application of these laws. In some cases, tenants were awarded compensation due to inadequate security measures provided by landlords. Other cases saw landlords being ordered to upgrade security to comply with the Act.

  • Case Study 1: A tenant successfully claimed compensation when their request for improved security measures, including installing a deadbolt, was repeatedly ignored by the landlord. VCAT determined the landlord had failed to meet safety requirements under the Act.
  • Case Study 2: In another case, tenants were given permission to change locks at their own expense after proving the landlord's locks were substandard. The Tribunal stated that the tenants should be reimbursed for such necessary upgrades.
Tip: Tenants should keep a record of all correspondence with landlords about security concerns to support their case if a dispute arises.

Action Steps for Renters

Knowing your rights is crucial, and here are some steps if you face security issues:

  1. Report Concerns: Document any safety concerns and report them to your landlord in writing.
  2. Request Upgrades: If the landlord does not respond, apply for security upgrades through the official channels.
  3. Apply to VCAT: You can apply to VCAT if there is no resolution. Use the VCAT Application Form for such disputes.

Need Help? Resources for Renters

If you're facing rental security issues, consider these resources:


  1. What are my rights if the locks are not secure?

    If your rental property's locks are not secure, request the landlord to fix or replace them. If the landlord fails to act, you may file an application with VCAT for resolution.

  2. Can I change the locks myself?

    You can change the locks, but only with the landlord's consent. If the landlord is unresponsive or declines unreasonably, you can seek assistance from VCAT.

  3. Who handles tenant-landlord disputes in Victoria?

    The Victorian Civil and Administrative Tribunal (VCAT) manages these disputes, including those concerning security obligations.

  1. How to report a security issue in Victoria rental property
    1. Document the Issue: Collect evidence such as photos or written complaints.
    2. Notify Your Landlord: Send a detailed email or letter explaining the security issue.
    3. Follow Up: If you do not receive a response or the issue isn't resolved, consider applying to VCAT using the appropriate form.

Key Takeaways

  • Recent legal cases emphasize the importance of adequate security measures.
  • Tenants in Victoria have avenues for recourse if security obligations are not met.
  • Keep thorough records of security concerns and communications with landlords.
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.