Security Obligations for Victorian Renters

As a renter in Victoria, you have rights concerning security, locks, and safety in your leased property. Understanding these rights ensures that your home remains secure, and you feel safe in your space. Here is a comprehensive guide to help you navigate the security obligations set out in Victoria's rental laws.

Understanding Your Rights and Responsibilities

In Victoria, both landlords and tenants have specific responsibilities regarding security and locks under the Residential Tenancies Act 1997¹. As a tenant, it's crucial to know these responsibilities to ensure your property's security.

Responsibility for Locks and Security

The law mandates that landlords must provide and maintain locks or security devices to secure the rented property adequately. Both landlords and tenants must not remove, alter, or interfere with these devices without mutual consent or reasonable excuse. Before altering a lock, tenants must seek permission from the landlord, who cannot unreasonably refuse such a request.

When Locks Need Changing

Landlords are required to change locks under certain conditions, such as when a tenant requests it due to safety concerns, like after domestic violence incidents. The landlord must ensure these changes are made promptly.

Tip: If you are ever in doubt about your property's security, ensure to communicate any concerns with your landlord immediately.

Requesting Security Enhancements

If you believe your rental property lacks adequate security, you can request enhancements. It's essential to put any requests in writing and cite specific concerns.

• Outline the need for security changes clearly.
• Provide any evidence or incidents prompting the request.
• Suggest specific security enhancements like better locks, alarms, or new security doors.

Landlords must consider these requests and cannot dismiss them without good reason. It may be helpful to consult with the Victorian Civil and Administrative Tribunal (VCAT) if there are disputes regarding security enhancements.

Filing a Dispute

If an agreement cannot be reached with your landlord about security concerns or lock changes, you may need to apply to VCAT for a resolution. The tribunal will review the case and make a determination based on the evidence provided by both parties.

Legislation and Forms

Ensure to familiarize yourself with the relevant forms if you need to make formal requests. For instance, use the Request to Change Locks form when seeking lock changes². Always file these requests through official channels and keep copies for your records.

1. When a landlord must change locks: Following a break-in, at tenant request, or when legal provisions require it.
2. Form: Request to Change Locks - Use when seeking landlord permission for lock changes.

FAQ Section

1. What can I do if my landlord refuses to change the locks? If your landlord refuses to change locks despite a valid request, you can apply for an order at VCAT for necessary changes.
2. Can I change the locks myself? You may change locks yourself if the landlord agrees or without landlord consent if there is a valid safety concern, but must provide the landlord with a copy of the new key.
3. Are landlords responsible for installing security systems? Landlords are not obligated to install security systems unless it is part of the tenancy agreement, but tenants may request them if safety is a concern.

Key Takeaways

• Landlords must provide adequate security and promptly address tenant concerns.
• Tenants can request lock changes and security enhancements in writing.
• Disputes can be resolved through VCAT if agreements can't be reached.

Need Help? Resources for Renters

If you need further assistance regarding tenancy security, you can contact:

• Consumer Affairs Victoria - For guidance on tenancy disputes and rights.
• Victorian Civil and Administrative Tribunal (VCAT) - For dispute resolution and applying for orders.

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1. Residential Tenancies Act 1997 (Vic)
2. Request to Change Locks

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