Understanding Rental Security and Locks in Victoria

Security and safety are essential aspects of any rental property in Victoria. As a renter, it's crucial to understand your rights and obligations regarding locks, keys, and overall property security. The Residential Tenancies Act 1997 outlines these responsibilities specifically for Victoria tenants. Here, we explore key points about what you need to know.

Security Obligations in Victoria

Both tenants and landlords have duties concerning the security of rental properties. It is the landlord's responsibility to provide and maintain locks and security devices for the premises. These locks must be reasonably secure. Tenants should ensure they use all locks and security devices properly.

Changing Locks

Tenants are generally not allowed to change locks without the landlord's consent. If you change a lock, you must provide a duplicate key to the landlord. This ensures both parties have access when necessary, though it’s advisable to maintain open communication regarding changes.

Entry and Privacy

Landlords must respect tenants' right to privacy. Entries should only occur under certain circumstances, such as for repairs or inspections, with proper notice. Understanding the rules surrounding property inspections and privacy can help tenants ensure their rights are respected.

What Tenants Should Do

As a tenant, if you discover a security issue, immediately notify your landlord. Use the official request for repairs form from Consumer Affairs Victoria to document and formalize your request.

Keep a written record of all communication with your landlord regarding security issues.

Relevant Forms

Tenants in Victoria can use several forms to ensure compliance and address issues:

  • Consumer Affairs Victoria’s Request for Repairs Form: Used when reporting security-related repairs to your landlord. Access the form.
  • Notice of Entry: Landlords must provide this notice when they intend to enter the property.
  1. Can my landlord enter without my permission? Landlords can only enter without permission under specific circumstances, such as emergencies. Otherwise, they must provide proper notice.
  2. Who is responsible for lock maintenance? The landlord is generally responsible for maintaining locks, ensuring they remain secure throughout the tenancy.
  3. What to do if I lose a key? Inform the landlord immediately. You may be asked to cover the cost of a new key or lock change.

Need Help? Resources for Renters

If you need further assistance, contact the following resources:


1. Residential Tenancies Act 1997 (Vic)2. Consumer Affairs Victoria3. Victorian Civil and Administrative Tribunal (VCAT)
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.