Understanding Your Rights in NSW Renting

Renting in New South Wales comes with certain protections under the Residential Tenancies Act 2010 and federal anti-discrimination laws. Understanding your rights is crucial to ensure fair treatment and access to housing.

Protections Against Rental Discrimination

In NSW, discrimination in renting is prohibited under multiple legal frameworks, including the Fair Trading Act 1987. Landlords and agents must not discriminate against tenants or applicants based on factors such as race, gender, disability, and family status.

What Constitutes Discrimination?

Discrimination occurs when someone is treated unfairly or less favorably due to characteristics like those mentioned above. Importantly, it is illegal for a landlord to refuse to rent to someone based on these attributes.

What To Do If You Face Discrimination

If you believe you have been discriminated against:

  • Document the incident: Keep records of communications and seek witnesses.
  • File a complaint: You can lodge complaints with the NSW Fair Trading or contact the Legal Aid for assistance.
Remember, effective documentation can support your case in seeking justice for rental discrimination.

Relevant Forms and Where to Get Help

Certain forms and services can assist if you need to escalate the matter:

By knowing where and how to lodge these forms, you can ensure the system works in your favor.

Tips for Ensuring Fair Treatment

To ensure fair treatment while renting:

  • Know your rights under both state and federal laws.
  • Challenge unfair treatment via documented communication with your landlord.
  1. What is rental discrimination, and how can I identify it?

    Rental discrimination involves being treated unfairly due to attributes like race or gender. Red flags include unjust lease refusals based on these factors.

  2. How do I file a discrimination complaint?

    Complaints can be filed through the NSW Fair Trading website using their online complaint form.

  3. Where can I seek legal help in NSW?

    Legal Aid NSW, reachable via their website, offers advice and representation for dealing with discrimination in renting.

How To Take Action Against Discrimination

  1. Identify and document the discriminatory action

    Take note of what was said or done, and gather supporting information from witnesses if possible.

  2. File a complaint with NSW Fair Trading

    Use their online system to describe the incident thoroughly. Obtain a receipt of submission.

  3. Consider NCAT for serious disputes

    Apply through the NSW Civil and Administrative Tribunal to resolve serious issues legally.

By knowing your rights and taking formal action, you can assert your position as a tenant under the law.

Need Help? Resources for Renters

Several resources are available to help:


  • The Fair Trading Act 1987 and the Residential Tenancies Act 2010 provide robust protections against discrimination.
  • NSW offers several avenues to report and rectify discriminatory practices, including the NSW Fair Trading and NCAT.
  • Taking action promptly and relying on provided resources can help safeguard your rights.
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.