Understanding Rental Discrimination Laws in NSW

Living as a renter in New South Wales comes with certain rights designed to protect you from discrimination. Understanding these rights is essential in ensuring that you're treated fairly and equitably. In this article, we'll answer common questions about rental discrimination, providing you with the knowledge needed to safeguard your rental experience.

What Constitutes Rental Discrimination in New South Wales?

In New South Wales, rental discrimination occurs when a landlord, agent, or property manager treats a prospective or existing tenant unfairly based on specific protected characteristics. These characteristics include race, age, gender, family status, disability, and more.

Protected Characteristics

According to the Anti-Discrimination Act 1977 (NSW), it is unlawful for landlords to discriminate against renters based on:

  • Race, including color, nationality, descent, and ethnic, ethno-religious, or national origin
  • Sex or marital status
  • Disability, including physical, intellectual, psychiatric, sensory, neurological, or learning disabilities
  • Gender identity
  • Age
  • Carers responsibilities

Understanding these protections is critical for renters, and you can learn more about your rights by reviewing the Residential Tenancies Act 2010.

How Can You Identify Discrimination?

Identifying discrimination isn't always straightforward. Common areas where discrimination can occur include:

  • Refusing tenancy or eviction
  • Differing terms of tenancy agreements
  • Discriminatory treatment in repairs and maintenance
If you suspect that you've been discriminated against, it's important to document all instances and seek advice.

Steps to Take if You Experience Discrimination

  1. Gather Evidence: Keep records of any communications, including emails and texts.
  2. Discuss the Issue: Approach your landlord or property manager to address the concern directly.
  3. File a Complaint: If the issue isn't resolved, you can lodge a complaint with the NSW Fair Trading or the LawAccess NSW.
  4. Seek Legal Advice: Consider getting legal advice from a community legal center.
Acting swiftly when you experience discrimination is crucial to resolving issues effectively. Document all interactions and seek guidance early.

Need Help? Resources for Renters

For additional support, consider contacting these New South Wales resources:


  1. How is rental discrimination defined in NSW?Rental discrimination in NSW is any unfair treatment of a tenant based on protected characteristics such as race, sex, or disability.
  2. What should I do if I suspect discrimination? Document instances of discrimination, communicate with your landlord, and, if necessary, file a complaint with NSW Fair Trading or seek legal advice.
  3. Where can I get help regarding discrimination issues? You can reach out to the Tenants' Union of NSW, Legal Aid NSW, or the NSW Anti-Discrimination Board for assistance.
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.