Understanding Your Rights Against Rental Discrimination in NSW

Renting a home in New South Wales should be a fair process for everyone. However, sometimes renters face discrimination based on various factors like ethnicity, religion, gender, or disability. Knowing your rights can help you address such issues and ensure a fair renting experience.

Understanding Rental Discrimination

Discrimination in renting occurs when a renter is treated unfairly or differently based on certain characteristics. In New South Wales, it's unlawful to discriminate against tenants based on attributes protected under the Anti-Discrimination Act 1977. These attributes include:

  • Race or ethnicity
  • Sex
  • Age
  • Marital status
  • Disability
  • Sexual orientation
  • Transgender status
  • Carer's responsibilities

Legal Protections in NSW

Under the Residential Tenancies Act 2010, tenants are safeguarded against discriminatory practices during tenancy application processes and throughout their renting period. Landlords or property managers must not use discriminatory practices to refuse rental applications, set unfair terms, or evict tenants.

How to Identify Potential Discrimination

Potential signs of discrimination might include:

  • Being refused a rental property despite meeting all requirements
  • Receiving different lease terms compared to others with similar circumstances
  • Being asked inappropriate personal questions by a landlord or agent
  • Facing undue eviction notices while adhering to lease agreements

Filing a Discrimination Complaint

If you believe you've been discriminated against, you can lodge a complaint with the NSW Civil and Administrative Tribunal (NCAT), which handles disputes related to residential tenancies. The Anti-Discrimination NSW also provides guidance and support through their official portal.

Ensure any complaint you file includes detailed evidence and documentation to support your claims.

FAQ Section

  1. What characteristics are protected from discrimination in renting? Most notably, race, sex, age, disability, and sexual orientation are protected traits.
  2. What can I do if I face discrimination? You can file a complaint with the Anti-Discrimination NSW and potentially take the matter to the NCAT.
  3. Is it legal for a landlord to ask about my marital status? No, it's usually considered discriminatory for these topics to influence rental decisions.

How To Section

  1. How to file a complaint about rental discrimination in NSW
    1. Step 1: Gather Evidence: Document conversations, save emails, and keep records of any discriminatory experience.
    2. Step 2: Contact Anti-Discrimination NSW: Visit their official page and complete the discrimination complaint form.
    3. Step 3: Await Resolution: An investigation may follow, where both parties are given an opportunity to present their sides.

Key Takeaways

  • Discrimination in renting is illegal under both federal and state laws.
  • Keep detailed records of any discriminatory practices you encounter.
  • NSW offers mechanisms through NCAT for resolving such disputes adequately.

Need Help? Resources for Renters

If you need support, consider reaching out to the following resources:


1 Anti-Discrimination Act 1977
2 Residential Tenancies Act 2010
3 NSW Fair Trading
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.