When to Seek Legal Advice for Rental Discrimination in NSW

Experiencing discrimination during the rental process in New South Wales can be distressing. Knowing when to seek legal advice is crucial in protecting your rights as a tenant. This article will guide you through the signs of discrimination in renting, and when it's time to contact a legal professional.

Recognizing Discrimination in Renting

Discrimination in renting occurs when a landlord or property manager treats you unfairly based on certain characteristics. In New South Wales, discrimination is prohibited based on race, age, disability, sex, sexual orientation, and other protected characteristics under the Residential Tenancies Act 20101.

Common Signs of Discrimination

  • Being denied a rental application for reasons unrelated to your ability to pay rent.
  • Receiving different terms or conditions from other tenants.
  • Experiencing harassment or unfavourable treatment because of personal attributes.

When to Seek Legal Advice

It may be time to seek legal advice if you encounter any of the following scenarios:

  • Repeated unfair treatment that impacts your living situation.
  • Lack of response or action from your landlord when discrimination is reported.
  • Complicated legal documentation that you believe may contain discriminatory clauses.
Seeking legal advice early can prevent further issues and protect your rights as a tenant.

How to Seek Legal Advice

To seek advice:

  1. Document evidence of the discrimination, including emails, texts, and notes from conversations.
  2. Contact a legal professional specializing in tenancy law.
  3. Prepare to present your case clearly, with all related documentation.

Need Help? Resources for Renters

If you're facing discrimination, reaching out to local resources can provide support:


  1. What should I do if I face discrimination from my landlord?

    Document all interactions, gather evidence, and contact your local tenancy advice service or a legal professional specializing in discrimination.

  2. How does the Residential Tenancies Act 2010 protect me?

    The Act protects tenants from discrimination based on specific characteristics, ensuring fair treatment in the rental process.

  3. Where can I find legal advice for tenancy issues in NSW?

    Contact the Tenants' Union of NSW or Legal Aid NSW for specialized legal advice.

  1. How to file a discrimination complaint with NCAT?

    Gather evidence of the discrimination, submit an application form with NCAT, and prepare to present your case.

  2. How to document evidence of rental discrimination?

    Keep records of all communications, save emails and text messages, and take notes of any conversations that support your claim.

Key Takeaways

  • Know your rights under the Residential Tenancies Act 2010 to identify discrimination.
  • Seek legal advice when you face repeated or serious discrimination.
  • Utilize local resources and tribunals for assistance and dispute resolution.
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.