Understanding Tenant Security Rights in NSW

As a renter in New South Wales, it is crucial to understand your rights and responsibilities regarding security, locks, and safety. Your living space should be a secure environment, and knowing what you are entitled to can help ensure that. Here's what you need to know about your rights under the Residential Tenancies Act 2010 in NSW.

Security Obligations for Tenants

Under the Residential Tenancies Act 2010 (NSW), tenants have the right to a secure premise. This includes properly functioning locks and security devices. If you're renting a property, here’s what you should know about your security obligations:

  • Locks and Keys: Start with a copy of all keys or passes required to access your property.

When Are Landlords Obligated to Change Locks?

Landlords are required to change locks when necessary for security reasons or when a tenant requests it and bears the cost of such change. However, if locks are changed due to damage or loss of keys by the tenant, the tenant is usually responsible for the costs.

Renter's Responsibility

Make sure to inform your landlord if locks are faulty or if there is any security concern. Immediate reporting helps ensure repairs are conducted promptly. Always keep a line of communication open with your landlord regarding any security issues.

Key Forms and Procedures

Here's a common scenario you might encounter:

If you are concerned about the security or safety of your rental property, one practical approach is to request a lock change from your landlord formally.

Use the official NSW Fair Trading Forms for communication regarding lock issues. For instance:

  • Notice of Repairs (Form); Use this form to formally request repairs or lock changes.

What to Do If Your Request Is Denied

If a landlord does not respond or denies your security requests, you may escalate the issue through the NSW Civil and Administrative Tribunal (NCAT). This tribunal deals with such disputes and provides a formal platform to resolve issues.

Legislative Framework

Your rights and responsibilities are governed by the Residential Tenancies Act 2010. This legislation outlines both the tenant’s and landlord’s obligations regarding the condition and security of a rental property.

  1. FAQs
  2. How To: Changing Locks
  3. Key Takeaways
  4. Need Help? Resources for Renters

Need Help? Resources for Renters

If you're faced with security concerns regarding your rental property in NSW, there are resources available to assist you:


1. Residential Tenancies Act 2010 (NSW) legislation.nsw.gov.au

2. NSW Fair Trading Forms fairtrading.nsw.gov.au

3. NSW Civil and Administrative Tribunal (NCAT) ncat.nsw.gov.au

Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.