Guide to Security, Locks & Safety in NSW

Renting a home in New South Wales (NSW) is a common choice for many individuals and families. Ensuring your rental property is secure and safe is not only crucial for your peace of mind but is also a legal obligation. This guide provides an overview of the key security and lock rights, responsibilities, and safety measures renters should be aware of in NSW.

Understanding Your Security Rights

As a renter in NSW, your home security should be a priority. It is the landlord's responsibility to provide and maintain locks or security devices that are 'reasonably necessary' to keep the premises secure. This means ensuring doors and windows can be securely locked to prevent unauthorized entry.

Security Obligations under NSW Law

The Residential Tenancies Act 2010 governs the obligations of landlords and tenants concerning security and locks. According to this legislation, landlords must:

• Provide and maintain locks or security devices necessary for the property to be secure
• Ensure that tenants have a working key for each lock or security device installed

As a tenant, ensure that you immediately notify your landlord if any lock or security device is faulty or damaged.

Changes to Locks

If you need to change or modify locks or security devices, written consent from the landlord is essential. However, if the change is required urgently for your safety (like after a burglary), make the necessary changes but notify your landlord afterwards as soon as possible.

Key and Lock Responsibilities

Managing keys responsibly is crucial for rental security. You should:

• Keep all keys secure and report any loss immediately
• Ensure your keys are returned to the landlord at the end of your tenancy

Tip: Always keep a backup set of keys with someone you trust in case of emergencies.

Action Steps for Security Concerns

If you encounter any issues with the security of your rental property, take the following steps:

1. Document the Issue: Take pictures and note down any defects or issues related to locks and security.
2. Communicate with Your Landlord: Report the issue in writing and request repairs to be carried out promptly.
3. If Unresolved, Seek Help: Contact NSW Fair Trading for advice and assistance if the problem remains unresolved.

Need Help? Resources for Renters

For further assistance, consider reaching out to these resources:

• NSW Fair Trading: For guidance on tenancy rights and dispute resolution.
• Tenants' Union of NSW: Provides legal advice and support.
• NSW Civil and Administrative Tribunal (NCAT): Handles disputes between tenants and landlords.

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1. What should I do if my landlord refuses to fix a broken lock? Contact NSW Fair Trading for guidance and consider filing a complaint if the issue remains unresolved.
2. Can I change locks without my landlord's permission? Only in urgent safety situations; otherwise, written consent from your landlord is required.
3. What security measures should be in place in my rental property? Doors and windows should have locks or security devices that are 'reasonably necessary' to keep the premises secure.

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Key Takeaways

• NSW landlords must provide secure locks and devices.
• Tenants should report security issues promptly.
• Urgent lock changes should be reported after completion.

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