Top Security and Safety Concerns for Renters in NSW

As a renter in New South Wales, ensuring that your home is secure is crucial. Questions about locks, keys, and safety measures frequently arise, especially when new tenants move in or landlords make property updates. Understanding your rights and responsibilities regarding security can help maintain a safe living environment.

Understanding Your Rights to Locks and Keys

When you rent a property, the landlord must provide you with a secure and habitable environment. This means you should have access to functional locks and keys at the commencement of your tenancy. Under the Residential Tenancies Act 2010, landlords are responsible for ensuring that rented premises are reasonably secure. This legislation mandates that locks must be in good repair and meet security standards.

What to Do If You Need a Lock Change

There are times when a lock change might be necessary, such as moving into a new property or losing a key. In NSW, renters can request a lock change if they have reasonable grounds, such as a break-in or lost keys. Always seek the landlord's consent, except in emergency situations. It's worth noting that should you change the locks, you must provide a copy of the new key to the landlord.

Security Upgrades and Who Pays for Them

Occasionally, renters may feel the need to upgrade their home security with additional locks or devices. Speak to your landlord about any proposed changes. If you both agree, clarify who will cover the costs. Changes that permanently alter the property typically require the landlord's approval and may involve shared financial responsibility.

Addressing Safety Concerns

If at any point you feel that your safety is compromised, inform your landlord promptly. Should they fail to take reasonable action, you may seek assistance from NSW Fair Trading, which can mediate disputes and clarify legal obligations under the Residential Tenancies Act 2010.

Need Help? Resources for Renters

• NSW Fair Trading – for advice and complaints
• Tenants' Union of NSW – for tenant's rights and advocacy
• NCAT (NSW Civil and Administrative Tribunal) – for legal resolutions and disputes

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1. Can I change the locks without my landlord's permission? While you may change locks in an emergency, it’s generally required to seek consent from your landlord. If you do change them, you must provide a key copy to the property owner.
2. What happens if I lose my keys? You should immediately inform your landlord, especially if you suspect the lost keys pose a security risk. They can advise on steps to secure the property.
3. Who pays for lock repairs in NSW? The landlord is responsible for the costs associated with lock repairs and replacements unless the tenant has caused damage. Always document and report issues promptly to avoid disputes.

1. How to request a lock change in New South Wales
   1. Evaluate the reason: Ensure your request is based on legitimate security concerns.
   2. Contact the landlord: Submit a written request detailing your concerns and any incidents.
   3. Agree on costs: Discuss who will bear the expenses, especially in the case of desired upgrades.
   4. Keep records: Save all written communications to have a clear record should a dispute arise.

• Always communicate clearly with your landlord regarding security issues.
• Understand your rights under the Residential Tenancies Act 2010.
• Utilize resources like NSW Fair Trading and the Tenants' Union for guidance.

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• ¹ NSW Fair Trading - Renting
• ² Residential Tenancies Act 2010
• ³ NCAT - NSW Civil and Administrative Tribunal

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