Understanding Security, Locks & Safety Rights in NSW

Ensuring the security and safety of your rental property is a crucial aspect of tenancy in New South Wales. As a renter, you have certain rights and obligations concerning locks and safety measures. Being aware of these can help you maintain a secure living environment and address any potential issues with your landlord or property manager.

Your Rights and Responsibilities

In New South Wales, both landlords and tenants have specific rights and responsibilities when it comes to security and safety issues. Under the Residential Tenancies Act 2010, landlords are required to provide and maintain locks or security devices necessary to keep the residential premises reasonably secure.

What Landlords Must Ensure

• All external entry doors must have locks.
• Windows that can be opened need to have secure locking mechanisms.
• Maintaining and repairing existing locks or security devices.

Tenant Obligations

Tenants also have responsibilities under the Residential Tenancies Act 2010 to keep the premises secure:

• Notifying the landlord if any lock or security device is defective.
• Not altering any existing lock, security system, or device without permission.
• Returning all keys and security devices at the end of the tenancy.

Dealing with Security Issues

If you encounter issues with the security of your rental property in NSW, there are steps you can take:

• Communicate Concerns: Contact your landlord or property manager to discuss any security concerns or maintenance needs.
• Request Repairs: Use the official Request for Repairs form to document and formally request necessary repairs. This ensures the task is recorded and addressed in a timely manner.
• Seek Advice: Contact the New South Wales Fair Trading for guidance and support if your concerns are not addressed adequately.

In situations where you feel your safety is at risk, contacting local law enforcement for immediate threats and NSW Fair Trading for tenancy advice is crucial.

Relevant Forms and When to Use Them

Request for Repairs

This form can be used to formally notify your landlord of repairs that need to be made to keep the property secure. You can find and download this form from the NSW Fair Trading website.

FAQ Section

1. What are my rights if the locks are not secure? You have the right to request repairs and ensure your residence is secure. Your landlord is obligated to maintain security devices.
2. Can I change the locks on my rental property? You must request permission from the landlord before making any changes to locks or security devices.
3. Who can I contact if my safety concerns are ignored? You can contact New South Wales Fair Trading for assistance in resolving disputes related to security obligations.

Need Help? Resources for Renters

• NSW Fair Trading: Offers support and guidance on tenancy matters. Visit NSW Fair Trading.
• Tenants’ Union of NSW: Provides advice and advocacy for renters. Visit their website for more information.

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1. Fair Trading Act 1987 (Cth)
2. Residential Tenancies Act 2010
3. Request for Repairs Form - NSW Fair Trading

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