Risks for Renters: Condition Reports & Inspections NSW

As a renter in New South Wales, it is crucial to understand the potential risks involved when it comes to condition reports and property inspections. These two elements are essential components of any rental agreement, serving both landlords and tenants by recording the state of the property at the start and during the tenancy.

Understanding Condition Reports

Condition reports are documents that provide a detailed account of the property's condition at the start of the tenancy. In New South Wales, these reports are governed by the

  • Discrepancies: Not documenting the property's condition accurately can lead to disagreements about damages when you move out.
  • Bond Disputes: Without a well-documented condition report, retrieving your bond could become a challenge if disputes arise.
  • Repair Blame: You may be unfairly held accountable for pre-existing issues not marked in the report.
  • Inspections During Tenancy

    Routine property inspections are standard practice to ensure the property remains in good condition. However, they come with certain risks for tenants:

    Risks During Inspections

    Tip: Always be present during an inspection to address any immediate concerns.

    To address issues related to inspections or condition reports, you can use the 'Notice to Landlord' form available from the NSW Fair Trading website. If unresolved disputes arise, you may need to apply to the NSW Civil and Administrative Tribunal (NCAT) for mediation or a decision.

    FAQ Section

    1. What should I do if I disagree with the condition report? You should immediately notify your landlord or agent in writing, detailing your changes. Include photos if necessary and keep a record.
    2. Can a landlord enter my home without notice for an inspection? No, landlords must provide at least 7 days' written notice before entering for an inspection.
    3. How often can inspections occur? Inspections can happen up to four times per year and must not be more frequent.
    4. Do I need to be present during an inspection? While it's not mandatory, it's recommended to be present to ensure your rights are observed and concerns can be addressed promptly.
    5. Can I dispute unfair bond claims? Yes, you can apply to NCAT for a resolution if you think bond claims are unfair.

    How To Respond to Disputes

    1. Step 1: Review the Lease Agreement

      Examine your tenancy agreement to understand your rights and obligations.

    2. Step 2: Contact Your Landlord

      Communicate any disagreements in writing, providing evidence to support your case.

    3. Step 3: Seek Mediation

      If the issue is not resolved, consider mediation through local tenancy services.

    4. Step 4: Apply to NCAT

      If mediation fails, lodge an application with the NCAT for a formal resolution.

    Key Takeaways

    • Complete the condition report thoroughly using photos for documentation.
    • Be present during inspections to protect your interests.
    • Use mediation services if disputes arise, and know when to escalate the matter to NCAT.

    Need Help? Resources for Renters

    If you need assistance, contact the following resources:


    Footnotes: 1. Residential Tenancies Act 2010
    2. NSW Civil and Administrative Tribunal

    Bob Jones
    Bob Jones

    Editor & Researcher, Tenant Rights Australia

    Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.