Understanding Condition Reports in NSW

As a renter in New South Wales, understanding the process and importance of condition reports during inspections can help you better protect your rights. Condition reports serve as a record of a property's state at the beginning and end of a tenancy, which can be vital if disputes arise. This guide explores the most frequently searched topics related to condition reports and inspections in NSW.

What is a Condition Report?

A condition report is a document that outlines the state of a rental property at the beginning of a lease and is typically updated at the end. It provides a record of any existing damage or necessary repairs and maintenance.

Importance of Condition Reports

Completing a condition report is crucial as it protects both renters and landlords. It ensures renters aren't unfairly charged for pre-existing damage and assists in resolving disputes over bond returns.

How to Complete a Condition Report

When moving into a new rental property, you'll receive a condition report form. This form should be filled out in detail, noting any visible damage or issues, and returned to the landlord or property manager within the stipulated timeframe.

  1. Inspect each room thoroughly, noting any damage or wear.
  2. Use the condition report form provided by your property manager or download a sample from NSW Fair Trading.
  3. Take dated photographs to support your report.
  4. Return the completed report to the property manager/landlord within 7 days.

What Happens During an Inspection?

During an inspection, the property manager assesses the condition of the property, comparing it against the initial condition report. This process helps identify any new damage or necessary repairs.

Regular Inspections

Regular inspections assure both parties of the property's upkeep. In NSW, a landlord can conduct up to four inspections per year, ensuring that tenants have proper notice before visits.

Legal Framework and Support

The Residential Tenancies Act 2010 governs tenancy agreements and condition reports in NSW. Additionally, tenants can seek assistance from the NSW Civil and Administrative Tribunal (NCAT) for disputes.

Filing a Dispute

Disputes regarding condition reports can often be resolved with the help of NCAT. If disagreements about property condition arise, having a detailed and accurate condition report can support your case during tribunal proceedings.

  1. Contact your property manager regarding the issue.
  2. If unresolved, apply for a hearing with NCAT.
  3. Provide evidence, such as the condition report and photographs.

FAQ Section

  1. What should I do if I disagree with my landlord's condition report? If you disagree with the condition report, provide your own comments and take comprehensive photographs as evidence.
  2. How often are inspections allowed in NSW? In NSW, landlords can conduct up to four routine inspections per year but must provide advance notice.
  3. Can my landlord charge me for exit inspections? No, landlords cannot charge tenants for conducting exit inspections in NSW.

How To Section

  1. How to prepare for a condition report in NSW
    1. Request a condition report form from your landlord or download one from NSW Fair Trading.
    2. Inspect the property thoroughly, noting all damage and taking photographs.
    3. Return the signed report to the landlord within the specified timeframe.

Key Takeaways

  • Condition reports protect both renters and landlords by documenting the property's condition at the start and end of a tenancy.
  • NSW laws allow up to four routine inspections per year with proper notice.
  • Disputes can be resolved through NCAT if issues with condition reports arise.

Need Help? Resources for Renters

If you need assistance with condition reports or tenancy issues, contact these resources:


1 Residential Tenancies Act 2010. Retrieved from Legislation NSW. 2 NSW Fair Trading - Condition Reports. Retrieved from NSW Fair Trading.
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.