Renter Security Risks in New South Wales

Renting a property in New South Wales comes with numerous considerations, especially when it comes to security, locks, and safety. Ensuring that your rental premises are secure is crucial for your peace of mind and protection of personal belongings. Here, we explore the potential risks faced by renters in NSW and provide guidance on how to handle these obligations effectively.

Understanding Security Obligations in New South Wales

As a renter in NSW, it’s important to be aware of the security obligations that fall under the Residential Tenancies Act 2010. This legislation sets out rights and responsibilities related to the security of rental properties. Both landlords and tenants have roles in ensuring the premises remain secure.

Your Rights as a Renter

According to the Act, landlords must ensure that the rental property is reasonably secure1. However, what constitutes 'reasonably secure' can vary depending on the area and property type. If you feel that your rental isn’t secure, you may request improvements, such as new locks or added security measures.

Common Security Risks Faced by Renters

  • Poor lock maintenance can lead to break-ins, especially if locks are outdated or faulty.
  • Lack of security systems, such as alarms or cameras, can make properties more vulnerable.
  • Improper handling of keys, including non-consensual key duplication by landlords.

Steps to Enhance Rental Security

It is wise to proactively enhance your rental security by:

  • Inspecting locks upon moving in and requesting upgrades if necessary.
  • Installing approved security systems after discussing with your landlord.
  • Ensuring all padlocks, screen doors, and windows have adequate locking mechanisms.
Note: Any installed security device must comply with the property's lease agreement terms, so always seek permission before proceeding.

Key Forms and Processes

If your security concerns are not addressed satisfactorily, you may need to pursue official channels. Key forms include:

  • NSW Civil and Administrative Tribunal Form - Application for Review: Used when disputes arise regarding security obligations, available from the NCAT website.

Need Help? Resources for Renters

If you need assistance with security issues or other tenancy matters, contact the following:


  1. What should I do if my landlord refuses to upgrade locks? If your landlord refuses to upgrade faulty locks, you can file a complaint with NSW Fair Trading, and consider applying to the NCAT for resolution.
  2. Can I install a security alarm in my rental property? Yes, but you must first seek permission from your landlord as alterations to the property typically require consent.
  3. Who is responsible for replacing lost keys? Generally, tenants are responsible for the cost of replacing lost keys, unless stated otherwise in the lease agreement.
  1. How to request lock changes in New South Wales? Contact your landlord or property manager to formally request a lock change. If unresolved, file a application with the NCAT for dispute resolution.
  2. How to handle non-consensual key duplication by a landlord? Contact NSW Fair Trading for advice and consider lodging a dispute with NCAT if privacy issues arise due to unauthorized key duplication.

Key Takeaways

  • Both renters and landlords have vital roles in ensuring the security of rental properties.
  • Be proactive about your rental security by checking and requesting improvements to locks and other security measures.
  • Utilize available resources like NCAT when disputes regarding security obligations arise.

  1. Residential Tenancies Act 2010
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.