Protecting Your Rights: Condition Reports & Inspections in NSW

In New South Wales, understanding your rights regarding condition reports and inspections can greatly impact your renting experience. As a renter, it's crucial to know how to manage these aspects to maintain a fair balance between the landlord's and your rights.

What is a Condition Report?

A condition report is a document that outlines the state of the rental property at the start and end of your tenancy. This report helps in resolving disputes about bond money concerning damages versus natural wear and tear.

When and How Should You Complete It?

Condition reports must be completed at the beginning of your tenancy. Both the landlord and the tenant should review and agree on the report within seven days of moving in. You should also take photos to support the details of the condition report.

In New South Wales, the Rental Bond and Condition Report Form is essential for officially noting the condition of the property.

Rights and Responsibilities During Inspections

Inspections can be carried out by the landlord, but they must follow specific guidelines to ensure your rights as a tenant are not compromised. Routine inspections can occur up to four times a year in NSW, provided appropriate notice is given.

Notice for Inspections

Your landlord must provide at least 7 days' advance notice in writing for an inspection, allowing you sufficient time to prepare.

During these inspections, ensure your living areas are as you reported them in the condition report, and address any damages that might be wrongly attributed to you.

Dispute Resolution

If disagreements arise over the condition report or inspection outcomes, the New South Wales Civil and Administrative Tribunal (NCAT) serves as the primary body to resolve disputes.

Renters can apply to NCAT using the NCAT Consumer and Commercial Application form to resolve disputes regarding bond money or property conditions effectively.

Always document communications with your landlord and keep copies of all condition reports and inspection notices for your records.
  1. What is the purpose of a condition report? A condition report helps document the state of the rental property at the start and end of a tenancy to assist in managing disputes over bond money and property condition.
  2. How often can my landlord conduct inspections? Landlords in NSW can conduct up to four routine inspections per year, given they provide at least 7 days' written notice.
  3. What should I do if my landlord claims damage that I did not cause? You should gather evidence, such as photos or witness statements, and apply to NCAT for dispute resolution if needed.
  1. How to prepare for a property inspection in NSW
    1. Read your agreement: Know your rights in your lease agreement regarding inspections.
    2. Organize the property: Tidy and present your living spaces as close to the condition report as possible.
    3. Review condition report: Ensure you have a copy of the condition report handy to refer to during the inspection.
    4. Document any discrepancies: Take new photos of any areas the landlord might claim are damaged.

Key Takeaways

  • Complete and mutually agree on the condition report when you move in to avoid later disputes.
  • Landlords must give at least 7 days' notice for inspections, which can only happen four times a year.
  • Keep a record of all communications and document your property's condition regularly.

Need Help? Resources for Renters


The legal information in this article is for informational purposes only and does not constitute legal advice. Please consult with an expert or professional for specific legal advice.

Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.