Understanding Discrimination in Renting in Victoria

Discrimination in renting can create significant stress for tenants. In Victoria, there are legal protections to ensure tenants have equal access to housing. Knowing your rights and what steps to take can make a difference if you face discrimination.

Recognizing Discrimination in Renting

Discrimination occurs when you are treated unfairly due to certain personal characteristics, such as your age, sex, race, disability, or family status. In renting, this could mean being denied a lease application or facing unfavorable terms based on these characteristics.

The Legal Framework in Victoria

The Residential Tenancies Act 1997 in Victoria outlines renter protections. Additionally, the Equal Opportunity Act 2010 prohibits discrimination across various domains, including housing.

Steps to Address Discrimination

1. Document Everything

Keep detailed records of each interaction and any instances of discrimination, such as emails, text messages, or notes from conversations.

2. Contact the Victorian Equal Opportunity and Human Rights Commission

If you feel discriminated against, you can lodge a complaint with the Victorian Equal Opportunity and Human Rights Commission. They provide dispute resolution services to assist in resolving these issues.

3. Apply to VCAT

The Victorian Civil and Administrative Tribunal (VCAT) handles disputes between tenants and landlords. To apply, use the Application for Residential Tenancy Dispute form. If the situation persists or worsens, VCAT can offer legally binding solutions.

Tip: Be timely and maintain clear communication when addressing discrimination to strengthen your case.

What the Fair Trading Act States

At a federal level, the Fair Trading Act 1987 (Cth) supports consumer rights across Australia, including rental protections. It ensures that unfair treatment based on discrimination is actionable under law.

Need Help? Resources for Renters


  1. What should I do if my rental application is rejected due to discrimination? Document the incident and contact the Victorian Equal Opportunity and Human Rights Commission for assistance.
  2. Can my landlord increase rent based on my ethnicity? No, rent increases based on personal characteristics such as ethnicity are discriminatory and illegal.
  3. Is there a fee to file a complaint with VCAT? Yes, there is a fee to file a complaint at VCAT, but fee waivers may apply in certain circumstances.
  1. How to file a complaint about rental discrimination in Victoria
    1. Gather evidence of discrimination such as emails or witness statements.
    2. Fill out the complaint form available on the Victorian Equal Opportunity and Human Rights Commission website.
    3. Submit the form online or via mail to initiate an investigation.
  2. How to resolve a dispute with your landlord at VCAT
    1. Collect all relevant documents, such as rental agreements and communication history.
    2. Complete the VCAT application form and provide detailed information about the dispute.
    3. Attend the hearing with all evidence and witness testimonies.

Understanding your rights against discrimination is crucial for maintaining fair housing access. Document all interactions carefully and seek assistance from relevant bodies to address issues promptly to help resolve any unfair treatment.


[1] Residential Tenancies Act 1997, Victoria

[2] Victorian Equal Opportunity and Human Rights Commission

[3] Fair Trading Act 1987 (Cth)

Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.