Tackling Rental Discrimination in Victoria

In Victoria, renters facing discrimination have rights and protections under specific laws. If you feel you've been treated unfairly during your rental application process or tenancy, here's a practical guide to help you address the situation.

Recognizing Discrimination in Renting

Discrimination occurs when you're treated unfairly based on certain attributes like age, race, gender, disability, or family status. For example, if you're denied a rental property solely due to having children, that may constitute discrimination under the Equal Opportunity Act 2010.

Steps to Address Rental Discrimination

If you suspect discrimination, it’s crucial to take structured actions to protect your rights and seek justice.

  1. Document the Incident: Keep records of all communications and interactions with the landlord or agent. Note dates, times, and details of discriminatory actions or remarks.
  2. Understand Your Legal Rights: Familiarize yourself with the Residential Tenancies Act 1997 and the Equal Opportunity Act 2010, which protect against discrimination.
  3. Seek Advice: Contact organizations like Tenants Victoria for guidance. They provide vital support and can help you understand your options.

Filing a Discrimination Complaint

If the issue remains unresolved, you may need to file a formal complaint.

  1. Contact Consumer Affairs Victoria: They offer guidance on lodging a complaint and can mediate disputes.
  2. Submit a Complaint to the Victorian Civil and Administrative Tribunal (VCAT): Use VCAT's application form specific for discrimination claims to initiate a formal process.

Legal Framework

Understanding the relevant legislation is essential. The Residential Tenancies Act 1997 and the Equal Opportunity Act 2010 are key laws in Victoria that address rental rights and discrimination. Federally, renters are further protected by the Fair Trading Act 1987 (Cth).

Always document occurrences of discrimination meticulously and seek legal advice promptly to uphold your rights.

FAQ Section

  1. What is considered discrimination in renting? Discrimination in renting involves unfair treatment based on attributes like race, gender, or age, and is prohibited under state and federal laws.
  2. How can I prove discrimination? Gather evidence such as emails, witness statements, and any recorded conversations that demonstrate the discriminatory behavior.
  3. Where can I get help if I'm facing discrimination? Reach out to Tenants Victoria, Consumer Affairs Victoria, or community legal centers for support and advice.

Need Help? Resources for Renters

If you need further assistance, consider these resources:


    1. What should I do if I experience discrimination? Document the incidents, understand your rights, and seek advice or report to the relevant authorities.
    2. Can landlords refuse my application because I have children? No, refusing an application solely based on family status can be considered discrimination in Victoria.
    3. Which body handles rental disputes in Victoria? The Victorian Civil and Administrative Tribunal (VCAT) is responsible for handling such disputes.

Key takeaways:

  • Know the laws that protect you against discrimination.
  • Document all incidents meticulously.
  • Seek professional advice promptly.

1. Equal Opportunity Act 2010

2. Residential Tenancies Act 1997

3. Fair Trading Act 1987 (Cth)

Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.