Legal Help for Rent Discrimination in Victoria

As a renter in Victoria, facing discrimination in the rental market can be daunting. Fortunately, there are laws and resources to help you address unfair treatment. This guide will walk you through the legal protections in place and what steps you can take to address discrimination as a renter.

Understanding Discrimination in Renting

Discrimination in renting occurs when a landlord, property manager, or real estate agent treats you unfairly based on personal characteristics such as age, gender, race, disability, or family status. Under the Fair Trading Act 1987 (Cth) and the Residential Tenancies Act 1997 (Vic), such actions are prohibited, providing strong protection to renters.

Common Scenarios of Discrimination

  • Refusal to rent based on race or ethnicity.
  • Denying modifications for accessibility needs.
  • Different terms or conditions due to family status.

Legal Protections and Resources

Renters in Victoria are protected under the Residential Tenancies Act 1997. If you believe you have been discriminated against, there are several steps you can take:

  1. Document the Incident: Record what happened, when, and who was involved. This can be invaluable if you decide to take further action.
  2. Seek Mediation: The Victorian Civil and Administrative Tribunal (VCAT) can assist in mediating disputes between tenants and landlords.
  3. File a Formal Complaint: Submit a complaint to the Victorian Equal Opportunity and Human Rights Commission if mediation does not resolve the issue.

When to Contact a Lawyer

If attempts to resolve the issue have failed, consulting with a lawyer may be necessary, especially if your case involves complex legal issues or substantial damages. Community legal centers or legal aid services can offer free advice and support.

  1. Apply for a VCAT Hearing: If your complaint is not resolved through the Commission, VCAT can make legally binding decisions regarding your case.
Always retain copies of any correspondence or evidence related to the discrimination claim, as this will be crucial for your case.

FAQ Section

  1. What is considered rental discrimination?Rental discrimination includes any unfair treatment from landlords or agents based on personal attributes like race, age, or ability.
  2. How do I file a complaint with VCAT?You can apply online through the VCAT Application Forms page. Follow the steps to submit your case.
  3. What should I do if discrimination is proven?If discrimination is confirmed, VCAT can order remedies such as compensation or lease termination.

How to File a Discrimination Complaint in Victoria

  1. Document the Incident: Write down details of what occurred, including dates, times, and witnesses.
  2. Contact VCAT: Access the VCAT website and complete the necessary application form.

Key Takeaways

  • Rental discrimination in Victoria is illegal under state and national laws.
  • VCAT offers support for mediation and hearings on rental disputes.
  • Documenting incidents is crucial for supporting your case in formal complaints.

Need Help? Resources for Renters

If you face discrimination, contact these organizations for support:


  1. Fair Trading Act 1987 (Cth)
  2. Residential Tenancies Act 1997 (Vic)
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.