Landlord Discrimination in Renting Laws in Victoria

Renting in Victoria should be a straightforward process, but sometimes tenants face discrimination. It’s crucial to know your rights and what to do if you suspect discrimination in renting.

Understanding Discrimination in Renting in Victoria

In Victoria, the Residential Tenancies Act 1997 safeguards tenants against discrimination by landlords. This includes any unfair treatment based on your race, gender, age, or disability, among other characteristics.

Common Forms of Discrimination

  • Refusal to Rent: Denying rental applications based on personal characteristics.
  • Unfair Treatment: Offering less favourable terms or increased scrutiny based on discrimination.
  • Retaliation: Taking negative actions, such as eviction, in response to a tenant asserting their rights.

The Fair Trading Act 1987 (Cth) also provides federal support against unfair trading practices which can encompass discriminatory actions.

Steps to Take if Discrimination Occurs

Document Everything

Keep detailed records of all interactions that suggest discrimination. These records can be pivotal if you need to make a formal complaint.

Contact the Victorian Civil and Administrative Tribunal (VCAT)

VCAT handles disputes related to residential tenancies in Victoria. If you believe you’ve been discriminated against, you can apply to have your case heard by VCAT. Visit their official website for more information.

File a Complaint with the Australian Human Rights Commission

If you face discrimination, consider lodging a complaint with the Australian Human Rights Commission. They can help mediate the issue and offer guidance.

Lodging a Complaint: The Essential Steps

  1. Gather Evidence: Collect all relevant documents and correspondence.
  2. Complete the Right Forms: Use the Human Rights Complaint Form available on the Australian Human Rights Commission site to lodge your complaint.
  3. Review and Submit: Ensure all information is accurate before submitting your complaint for review.
Always seek to resolve issues amicably with your landlord first, if possible. However, if discrimination persists, understand that you have legal recourse.
  1. What is considered discrimination in renting? In renting, discrimination includes any unfair treatment or exclusion based on personal attributes like race, gender, or disability.
  2. How can I prove discrimination by my landlord? Keep detailed records of any discriminatory incidents, including emails, phone call logs, and any written correspondence.
  3. What should I do if my complaint is not resolved by discussion? You can escalate the matter by filing a formal complaint with VCAT or the Australian Human Rights Commission.
  4. Can a landlord refuse to rent based on financial status? Refusing to rent purely because of financial status without giving an opportunity to provide proof of ability to pay can be scrutinized under discrimination laws.
  5. Is financial discrimination covered under these laws? Financial discrimination can be tricky, but if it coincides with other discriminatory factors, it may be challenged legally.
  1. How to file a discrimination complaint in Victoria
    1. Identify Discrimination: Recognize instances where you feel discrimination has occurred.
    2. Document the Evidence: Keep a detailed account of incidents, including dates, times, and any communications.
    3. Contact VCAT or a Legal Advisor: Seek advice on the appropriate legal steps to take.
    4. Complete Appropriate Forms: Use official complaint forms to outline your case.
    5. Await Mediation: Most complaints will first undergo a mediation process to resolve issues out of court.

Need Help? Resources for Renters

If you're facing discrimination, several resources can provide assistance:


Understanding your rights as a renter can help protect you from discrimination. Always maintain records of your rental interactions, and know when and where to seek help to resolve issues.

Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.