Free Legal Help for Renters with Disabilities in Victoria

As a renter in Victoria, ensuring your living environment is accessible and comfortable is crucial, especially for persons with disabilities. If you're facing challenges with disability access or require reasonable adjustments in your rental, there are legal resources available to help you navigate these issues.

Understanding Disability Access and Reasonable Adjustments

Under the Disability Discrimination Act 1992 and the Residential Tenancies Act 1997 in Victoria, landlords are required to provide reasonable accommodations to tenants with disabilities. This can include wheelchair-accessible entrances, modifying fixtures, or installing visual alarms for individuals with hearing impairments.

Free Legal Help Available

Several organizations offer free legal assistance to ensure renters with disabilities can assert their rights:

  • Victoria Legal Aid: They provide advice and may represent you in cases related to rental disputes, including those needing disability access adjustments.
  • Tenants Union of Victoria: Offers comprehensive advice and support, including educational resources on your rights as a tenant.
  • Community Legal Centres: CLCs in Victoria can provide localized support and advocacy for tenants requiring disability accommodations.

Forms and Processes

If you need to request adjustments, you may need to formally notify your landlord using a template or request letter. Be clear about your requirements and the adjustments needed. Should you face discrimination, lodging a complaint with the Victorian Civil and Administrative Tribunal (VCAT) is a step toward resolution.

It’s essential to openly communicate with your landlord about any required adjustments, ensuring transparency and cooperation.

Key Legislation and Resources

Key legislative frameworks protect tenants, such as the Fair Trading Act 1987 (Cth) and specific provisions within the Residential Tenancies Act 1997 in Victoria. Familiarizing yourself with these can strengthen your position in negotiations.

  1. What is the Victorian Civil and Administrative Tribunal? The VCAT is the government body that handles disputes between tenants and landlords in Victoria, including those related to disability access and reasonable adjustments.
  2. Can my rent be increased if I request adjustments? Rent can only be increased if it adheres to terms laid out in your lease and relevant legislation. Requests for adjustments alone do not warrant an increase unless the adjustments result in added value or amenities.
  3. How do I lodge a complaint against my landlord? Complaints can be lodged with VCAT if discussions with your landlord do not resolve the matter. Ensure all communications and actions are documented.

How to Request Disability Adjustments in Victoria

  1. Step 1: Document Your Needs Carefully document what adjustments are needed and how they will assist you in enjoying your rented property.
  2. Step 2: Talk to Your Landlord Initiate a conversation with your landlord or property manager to discuss your needs and propose reasonable adjustments.
  3. Step 3: Use Official Channels If informal discussions do not suffice, submit a formal request using written communication and if necessary, involve legal aid services or lodge a complaint with VCAT.

Need Help? Resources for Renters

For further assistance with disability access and reasonable adjustments, consult the following resources:


1. Disability Discrimination Act 1992

2. Residential Tenancies Act 1997

3. Fair Trading Act 1987

Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.