Disability Access and Adjustments in Victoria

Ensuring accessible and comfortable living for renters with disabilities in Victoria is a vital aspect of tenancy laws. Understanding your rights regarding disability access and reasonable adjustments can help you maintain a harmonious renting experience. In Victoria, both landlords and tenants have certain obligations and rights under the Residential Tenancies Act 1997 to ensure properties are accessible.

Understanding Your Rights and Responsibilities

Renters with disabilities may require modifications to their homes to accommodate their needs. Under the Equal Opportunity Act 2010, landlords cannot discriminate against tenants with disabilities and should cooperate in making necessary adjustments.

What are Reasonable Adjustments?

Reasonable adjustments refer to changes that can be made to a rental property to ensure it is accessible for tenants with disabilities. These may include installing ramps, grab rails, or wider doorways.

Requesting Modifications

Tenants in Victoria can request modifications by formally writing to their landlord. While landlords are generally required to consent to reasonable modifications, they might require the property to be returned to its original state at the end of the lease.

For making an official request, tenants may use specific forms provided by the Consumer Affairs Victoria.

Tip: Always keep a copy of any requests and communications with your landlord regarding modifications.

Costs of Modifications

The cost of making reasonable adjustments can become a significant concern. Generally, tenants may be responsible for the costs unless otherwise stated in the rental agreement.

Dispute Resolution

If disagreements arise between you and your landlord regarding disability modifications, you may apply to the Victorian Civil and Administrative Tribunal (VCAT) for a resolution.

Legal Framework

  • Residential Tenancies Act 1997: Governs the relationship between renters and landlords in Victoria, ensuring fair practices.
  • Equal Opportunity Act 2010: Protects tenants from discrimination, including those with disabilities.
  • Fair Trading Act 1987 (Cth): Includes nationwide rental protections.
  1. What is reasonable adjustment in a rental property?
    Reasonable adjustments refer to essential modifications needed to make a rental property accessible for individuals with disabilities. Examples include installing grab rails or ramps.
  2. Can my landlord refuse my request for modifications?
    While landlords must accommodate reasonable adjustment requests, they can likely stipulate that you return the property to its previous state at lease end.
  3. Who pays for the modifications?
    Typically, the tenant is responsible for the cost of adjustments unless specified otherwise in the lease agreement.
  1. How to request a modification for disability access in your rental?
    1. Write a formal letter to your landlord requesting specific modifications.
    2. Include documentation if applicable and be clear about what changes are necessary and why.
    3. Keep records of all communication and agreements reached.
  2. How to approach VCAT for dispute resolution?
    1. Fill out the appropriate application form on the VCAT website.
    2. Submit the form with any necessary documentation and wait for confirmation of your hearing date.
    3. Prepare your case, including evidence and possible witnesses, to present at the hearing.

Key Takeaways

  • Understand your rights under Victorian law for necessary property adjustments.
  • Communicate effectively and keep detailed records of all requests and responses.
  • Utilize VCAT for reliable dispute resolution if needed.

Need Help? Resources for Renters


  1. Residential Tenancies Act 1997 (Vic)
  2. Equal Opportunity Act 2010 (Vic)
  3. Fair Trading Act 1987 (Cth)
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.