FAQs on Disability Access & Adjustments for Tenants in Victoria

Renters with disabilities in Victoria have specific rights and avenues available to ensure their homes meet their accessibility needs. Whether it’s requesting reasonable adjustments or knowing what to do if faced with access issues, understanding your rights under the Residential Tenancies Act 1997 is essential.

Understanding Disability Access & Reasonable Adjustments

Tenants with disabilities may require modifications or adjustments in rental properties to accommodate their needs. In Victoria, these adjustments ensure the property is livable and comfortable for the tenant without imposing unjust burdens on the landlord.

What Are Reasonable Adjustments?

Reasonable adjustments are changes that landlords might need to put in place to help tenants with disabilities live safely and comfortably. These can range from installing ramps to widening doorways.

According to the Disability Discrimination Act 1992, landlords cannot unreasonably refuse modifications needed for accessibility.

How To Request Adjustments

If you need modifications, it's important to communicate effectively with your landlord. A formal written request detailing the required adjustments and your disability needs is a good start.

A clear, polite written request helps establish a good relationship with your landlord and sets the stage for cooperation.

Rights and Responsibilities

In Victoria, under the Residential Tenancies Act 1997, both tenants and landlords have specific rights and responsibilities when it comes to property modifications:

  • Tenants - Have the right to request reasonable modifications for accessibility needs.
  • Landlords - Cannot unreasonably refuse requests but may negotiate terms regarding the modifications.

What to Do If Your Request Is Denied

If your request for reasonable adjustments is denied, you can seek resolution through the Victorian Civil and Administrative Tribunal (VCAT). VCAT can assist in mediating disputes between tenants and landlords regarding modifications.

Seeking mediation through VCAT can help find a fair solution without escalating to more formal proceedings.
  1. Frequently Asked Questions

    1. What types of modifications can I request as a tenant with a disability?

      Tenants can request various modifications, such as ramps, grab bars, or special fixtures to accommodate their needs.

    2. Can a landlord charge me extra for making modifications?

      Typically, landlords cannot charge additional rent for approved modifications, but tenants might need to cover the modification costs.

    3. What if the landlord refuses my request for adjustments?

      If your landlord refuses your request, you may seek a resolution through the Victorian Civil and Administrative Tribunal (VCAT).

  2. How to Request Disability Modifications in Victoria

    1. Understand your needs and rights

      Identify the specific adjustments needed and familiarize yourself with your rights under the Residential Tenancies Act 1997.

    2. Communicate with your landlord

      Reach out to your landlord with a formal request outlining the necessary modifications.

    3. Seek assistance if needed

      If discussions with your landlord don’t resolve the issue, consider mediation or assistance from VCAT.

  3. Key Takeaways

    • Tenants with disabilities in Victoria have the right to request reasonable adjustments under the Residential Tenancies Act 1997.
    • Open communication with landlords is key to facilitating property modifications.
    • VCAT is available to help resolve disputes regarding disability access adjustments.

Need Help? Resources for Renters

If you need assistance or guidance, several organizations can help:


  1. Footnotes
    1. Residential Tenancies Act 1997 - Landlords and tenants' rights and responsibilities in Victoria can be referred from the legislation details accessible via Consumer Affairs Victoria.
    2. Disability Discrimination Act 1992 - Details on discrimination and reasonable adjustment guidelines are provided by Victorian Government.
    3. All governmental links direct to official pages providing accurate and current legal details.
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.