Renter Rights on Repairs and Urgent Issues in Tasmania

As a renter in Tasmania, knowing your rights regarding repairs, maintenance, and urgent issues is crucial for maintaining a safe and livable home. Whether it's a minor problem or a pressing emergency, understanding these rights helps you navigate your rental agreement effectively.

Your Rights Concerning Repairs

According to the Residential Tenancy Act 1997, landlords are responsible for maintaining the property in a condition that is fit for habitation. This means carrying out repairs promptly to prevent deterioration and ensure safety.

Non-Urgent Repairs

For non-urgent repairs, your first step is to notify your landlord in writing. Written communication ensures that there is a record of your request. If the repairs are not addressed in a reasonable time, you can contact the Residential Tenancy Commissioner to request an order for repairs.

Urgent Repairs

Urgent repairs are those that affect the habitability of the property, such as a broken hot water system or a gas leak. In these cases, the Residential Tenancy Act 1997 allows you to authorize the necessary work if you cannot reach the landlord, but you must inform them as soon as possible.

It is essential to keep receipts and documentation of any work done. You can later seek reimbursement from your landlord by providing copies of these documents.

When Issues Aren't Resolved

If your landlord fails to respond to your repair requests, you may apply to the Residential Tenancy Commissioner for assistance. They can issue an order instructing the landlord to conduct the repairs. You can find more about this process on the Consumer, Building and Occupational Services website.

Tip: Always maintain copies of all correspondence related to repair requests, as they could be crucial if disputes arise.

Common Forms and Processes

• Notice to Remedy (Form 1): Use this form to request non-urgent repairs formally. This form is submitted to your landlord, outlining the repair needed and requesting action. Learn more and access the form here.
• Application for an Order to Carry Out Repairs: If repairs remain unaddressed, lodging this application with the Residential Tenancy Commissioner may force action.

FAQ Section:
1. What qualifies as an urgent repair?

   Urgent repairs are issues that render a property unsafe or uninhabitable, such as fire damage, storm damage, a gas leak, or a broken heating system in winter.

2. How can I ensure my landlord addresses repair requests?

   Document all requests in writing and keep records. If ignored, escalate the issue to the Residential Tenancy Commissioner.

3. Can I make urgent repairs myself?

   If you can't contact your landlord, you can organize urgent repairs and seek reimbursement. Ensure you keep all receipts and written communication.

How To Section:
1. How to request a non-urgent repair in Tasmania
   1. Notify your landlord in writing about the issue.
   2. Give a reasonable time for the landlord to respond, usually 14 days.
2. How to apply for an order to carry out repairs
   1. Complete the application form available from Consumer, Building and Occupational Services.
   2. Submit the form to the Residential Tenancy Commissioner with supporting documentation.

Key Takeaways

• Know your rights under the Residential Tenancy Act 1997.
• Document all repair requests and communication with your landlord.
• Contact the Residential Tenancy Commissioner for unresolved issues.

Need Help? Resources for Renters

• Consumer, Building and Occupational Services
• Tasmania Legal Aid
• Tenants' Union of Tasmania

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¹ Residential Tenancy Act 1997
² Consumer, Building and Occupational Services

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