Landlord Security Obligations in Tasmania

Ensuring a safe and secure home is a fundamental right for renters in Tasmania. As a tenant in Australia, knowing whether your landlord is fulfilling their legal obligations regarding security, locks, and safety is crucial for your peace of mind and legal protection.

Understanding Your Landlord's Security Obligations

In Tasmania, landlords have specific duties under the Residential Tenancy Act 1997, which include ensuring that the property is reasonably secure. This means locks and security devices should be installed and maintained in a manner that allows only authorized persons access to the property.

Locks and Keys

Your landlord must provide you with a functional key or access device at the start of your tenancy. If you wish to change any locks, you need the landlord’s written consent, unless the landlord is unreasonably withholding it or there's an urgent need.

Signs of Non-Compliance

There are various ways to discern if your landlord might be violating security laws:

• Your home lacks basic locking mechanisms.
• Locks or security devices are faulty or outdated.
• Your landlord refuses to repair lock issues upon request.
• The landlord denies you permission to change locks for legitimate security concerns.

What to Do if Laws Are Violated

If you believe your landlord is not complying with their security obligations, consider these steps:

1. Attempt a resolution by discussing your concerns with your landlord.
2. If unresolved, notify your landlord in writing about the specific issues, referring to their legal obligations under the Residential Tenancy Act 1997.
3. Lodge a formal complaint with the Tasmanian Residential Tenancy Commissioner if the problem persists.

Need Help? Resources for Renters

If you require additional support or guidance, contact the following resources:

• Consumer, Building, and Occupational Services (CBOS) - They provide assistance and can address tenancy disputes.
• Legal Aid Tasmania - Offers legal advice for tenancy issues.
• TasCOSS - A community service organisation that supports tenants.

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1. Are landlords required to change locks between tenants in Tasmania?

   Not specifically, unless the locks are insecure or faulty. However, it's good practice for landlords to ensure the property is secure for new tenants.

2. Can I change the locks without my landlord's permission?

   Typically no, except in urgent cases. Always seek the landlord's consent in writing.

3. What if the landlord refuses to repair a faulty lock?

   You can issue a formal request in writing and, if unresolved, escalate to the Residential Tenancy Commissioner.

1. How to Lodge a Complaint with the Residential Tenancy Commissioner in Tasmania
   1. Step 1: Fill out the appropriate form

      Download and complete the Rental Dispute Form.

   2. Step 2: Submit your form

      Send your form via email or post to the CBOS Tenancy Branch.

   3. Step 3: Await response

      The Commissioner's office will process your complaint and respond accordingly.

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