Help for Repairs in Tasmania

As a renter in Tasmania, dealing with repairs, maintenance, and urgent issues can be a challenge. Knowing your rights and where to seek help can make these situations more manageable. We'll guide you through what you need to know to ensure your rental property remains a safe and livable place.

Your Rights and Responsibilities

Tenants in Tasmania have specific rights and responsibilities when it comes to repairs and maintenance. Under the Residential Tenancy Act 1997, landlords are required to maintain the property in a reasonable state of repair, taking into account the property's age and rental amount. It's crucial for renters to report any issues as soon as they arise to avoid potential disputes.

Handling Urgent Repairs

Urgent repairs should be prioritized due to their potential impact on safety or essential services, such as plumbing, electricity, or gas. If your landlord isn't addressing these issues promptly, you may need to take further action.

Steps to Take for Non-Urgent Repairs

For non-urgent repairs, you should:

• Notify your landlord or agent in writing: Clearly outline the repair needed and any potential risks if not addressed.
• Allow reasonable time for a response: While the law doesn't specify exact timeframes, it's generally expected that communication should be timely to arrange for repairs.

Official Forms and Legal Actions

In cases where repairs are not addressed appropriately, you may need to escalate the issue:

• Notice to Remedy: If repairs are delayed, consider serving a notice to the landlord requesting them. Information and forms are available on the Residential Tenancy Commissioner Page.
• Applying to the Residential Tenancy Commissioner: If the issue persists, you can apply for resolution through the Residential Tenancy Commissioner. Guidance and necessary forms can be found here.

The Residential Tenancy Commissioner is an independent body that resolves disputes between tenants and landlords.

FAQ Section

1. What qualifies as an urgent repair in Tasmania? Urgent repairs include situations where the premises are unsafe or where essential services such as water, electricity, or gas supply are interrupted.
2. How long does a landlord have to fix non-urgent issues? The landlord should address non-urgent repairs within a reasonable timeframe, typically recognized as a few weeks.
3. Can I withhold rent if repairs aren't made? No, withholding rent is not advised. Instead, follow the proper procedures outlined and seek assistance from the relevant authorities.

Key Takeaways

• Understand your rights under the Residential Tenancy Act 1997
• Always communicate repair needs promptly and keep records
• Escalate unresolved issues to the Residential Tenancy Commissioner

Need Help? Resources for Renters

If you need further assistance, consider reaching out to the following resources:

• Residential Tenancy Commissioner
• Tenants' Union of Tasmania: Free legal advice and support for tenants
• Consumer, Building and Occupational Services (CBOS): Provides guidance on tenants' rights

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1. Fair Trading Act 1987 (Cth) legislation available here.
2. Residential Tenancy Act 1997 and forms accessed from the Tasmanian Government's Legislation Website.
3. Dispute resolution application is conducted through the Residential Tenancy Commissioner.

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