Ending a Tenancy in Queensland: Where to Get Help

Moving out and ending a tenancy in Queensland can be a complex process for renters, especially when dealing with issues like lease termination or bond refunds. Understanding where to get help is crucial for a smooth transition. Here is a guide detailing useful resources and support available to renters in Queensland.

Understanding Your Rights as a Queensland Renter

In Queensland, the Residential Tenancies and Rooming Accommodation Act 2008 governs the rules surrounding ending a tenancy. This legislation outlines your rights and obligations as a renter and provides the framework for issues like bond refunds, notices of intention to leave, and dispute resolution.

Key Forms and How to Use Them

  • Form 13 - Notice of Intention to Leave: This form is used when you want to inform your landlord of your intention to vacate the premises. It is important to provide the correct notice period as prescribed by your lease agreement.
  • Form 12 - Notice to Leave: This is used by landlords, but renters should be aware of this form as it signifies the landlord's intent to have you vacate the property by a specified date.
  • All forms can be downloaded from the Residential Tenancies Authority website.

When to Seek Legal Assistance

If you encounter issues such as unfair eviction, disputes over bond money, or other tenancy disagreements, seeking legal advice can be beneficial. In Queensland, several agencies provide assistance to renters.

Queensland Civil and Administrative Tribunal (QCAT)

The Queensland Civil and Administrative Tribunal (QCAT) handles disputes related to residential tenancies. Renters can apply to QCAT for resolving issues that remain unresolved after attempting to negotiate with their landlord.

Before applying to QCAT, it’s recommended to try and resolve the dispute through direct communication with your landlord or using the RTA’s dispute resolution service.

FAQ Section

  1. What notice is required to end a tenancy in Queensland?

    In most cases, you need to provide at least 14 days' notice using the Form 13 - Notice of Intention to Leave unless your lease specifies otherwise.

  2. How can I dispute a bond refund decision?

    Contact the Residential Tenancies Authority for a dispute resolution or apply to QCAT if an agreement can't be reached.

  3. What should I do if I receive a Notice to Leave?

    Review the notice to ensure it complies with the lease agreement and the law. You can dispute it through the RTA or QCAT if it is unjustified.

Need Help? Resources for Renters

If you need further assistance, consider reaching out to the following resources:


  1. The Residential Tenancies and Rooming Accommodation Act 2008 serves as a guide for rights and duties.

  2. Use the correct forms provided by the RTA to communicate with your landlord legally.

  3. Seek advice early from resources like the QSTARS or RTA if issues arise.

Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.