Understanding Tenant Rights in New South Wales

As a renter in New South Wales, it's important to understand your rights and protections under the law. The Residential Tenancies Act 2010 governs landlord-tenant relationships in NSW, ensuring that renting is fair and transparent. Familiarizing yourself with these rules will help you navigate rent increases, evictions, and repairs more confidently.

Key Rights and Protections for Renters

Rent Increases

In New South Wales, landlords can only increase rent if they give a minimum of 60 days' written notice. Tenants can dispute an unreasonable increase through the NSW Civil and Administrative Tribunal (NCAT) if necessary. Familiarize yourself with the NSW Civil and Administrative Tribunal for dispute resolution.

Eviction Notices

Landlords must provide a valid reason and follow proper notice periods when terminating a tenancy. If you face an eviction notice, you can challenge it if it's unfair or incorrect at NCAT. Refer to the official notice to vacate forms and guidelines on the Residential Tenancies Act 2010.

Repairs and Maintenance

Tenants have the right to live in a property that is safe and in good repair. If a repair is needed, use a Notice to Landlord of Repair form to formally request action. Urgent repairs require immediate landlord attention, and failing that, tenants can arrange repairs and seek reimbursement.

Tip: Keep detailed records of all communication with your landlord regarding repairs or disputes. This documentation can be crucial if matters escalate to a tribunal.

Know Your Legal Resources

In addition to the Residential Tenancies Act, renters should be aware of federal protections under the Fair Trading Act 1987 (Cth), which emphasizes fair trading and consumer protection principles across Australia.

  1. Explore the full text of the Fair Trading Act 1987 (Cth) for detailed insights.
  1. Regularly review your rental agreement to understand any specific obligations or rights.
  1. Reach out to local tenant advocacy groups if you need additional support or representation.
  1. Consider mediation services as an alternative to resolve disputes before escalating to formal proceedings.

FAQ Section

  1. What happens if my landlord raises the rent without notice?

    If your landlord increases the rent without the required 60 days' notice, you may file a complaint with NCAT to challenge the increase.

  2. Can I refuse to pay rent if repairs aren't made?

    No, withholding rent is not permitted. Instead, follow the formal complaint procedures through NCAT or notify your landlord using the proper forms.

  3. How do I dispute an eviction notice?

    First, understand the reason for eviction. If deemed unfair, apply to NCAT for a resolution.

How To Section

  1. How to challenge a rent increase in New South Wales:
    1. Step 1: Review the notice

      Check if your landlord followed the state’s rules for notifying you of a rent increase.

    2. Step 2: Respond in writing

      Write to your landlord if you want to negotiate or dispute the increase.

    3. Step 3: Apply to NCAT

      If unresolved, file a dispute with NCAT using the appropriate forms.

  2. How to handle a repair request
    1. Step 1: Document the issue

      Take photographs or records of the disrepair.

    2. Step 2: Notify the landlord

      Complete and send a Notice to Landlord of Repair form.

    3. Step 3: Follow-up

      If repairs are not done, consider alternative dispute resolution options.

Key Takeaways

  • Understand your rights under the Residential Tenancies Act 2010 and Fair Trading Act 1987 (Cth).
  • Use proper channels and forms when negotiating rent changes or repairs.
  • Seek help from NCAT and advocacy groups for disputes.

Need Help? Resources for Renters

If you need assistance, contact:


  1. Residential Tenancies Act 2010
  2. Fair Trading Act 1987 (Cth)
  3. NSW Civil and Administrative Tribunal
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.