Tenant Rights in New South Wales: A Comprehensive Guide

As a renter in New South Wales, understanding your rights and protections is essential to navigating the rental market confidently. Whether you're dealing with a rent increase, eviction notice, or repairs, this guide offers step-by-step assistance to help you manage these situations effectively.

Understanding Rental Agreements and Rights

Your rental agreement is a legally binding contract that outlines your duties and rights as a tenant. In New South Wales, the Residential Tenancies Act 2010 (Read the full Act) governs these agreements. Some key points include your right to a safe living environment and the process for disputes.

Handling Rent Increases

Rent increases in New South Wales should comply with specific rules. Your landlord must provide at least 60 days' written notice before an increase can take effect. If you believe a rent increase is excessive, you can apply to the NSW Civil and Administrative Tribunal (NCAT) for a review. The tribunal will assess if the increase is unjustifiable compared to similar properties.[1]

Responding to an Eviction Notice

Receiving an eviction notice can be stressful. In NSW, landlords must issue a valid notice period based on the type of lease violation or end of the lease term. It's crucial to understand your rights and the reasons for eviction under the Residential Tenancies Act. Should disagreements arise, NCAT can review your case.

Requesting Repairs

Tenants are entitled to live in a property that meets basic standards of functionality and safety. When repairs are needed, inform your landlord in writing as soon as possible. If repairs are delayed, you can contact NSW Fair Trading or apply to NCAT for assistance.

Tip: Always keep copies of correspondence related to repairs and rent agreements for your records.

FAQ Section

  1. What can I do if my landlord raises the rent unfairly?
    Apply to the NSW Civil and Administrative Tribunal for a rent increase review.
  2. How can I dispute an eviction notice?
    Contact the NSW Civil and Administrative Tribunal to contest it.
  3. Who handles disputes between landlords and tenants?
    The NSW Civil and Administrative Tribunal (NCAT) manages these disputes.

How To Section

  1. How to challenge a rent increase in New South Wales
    1. Review the notice: Check if your landlord followed the state’s rules for notifying you of a rent increase.
    2. Respond in writing: Write to your landlord if you want to negotiate or dispute the increase.
    3. Apply to NCAT: If no agreement is reached, submit an application to the NSW Civil and Administrative Tribunal for a review.
  2. How to apply for repairs in New South Wales
    1. Document the issue: Take photos or notes of the problem for evidence.
    2. Notify the landlord: Contact your landlord in writing with the request and evidence.
    3. Follow up: If necessary, apply to NCAT for intervention.

Key Takeaways

  • Know your rights under the Residential Tenancies Act 2010.
  • Act promptly on rent increases and repairs by writing to your landlord.
  • Use resources like NCAT for dispute resolution.

Need Help? Resources for Renters


[1] Rent Increase Information PDF (nsw.gov.au)
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.