Tenant Rights in New South Wales

Renting a home in New South Wales (NSW) comes with a host of rights and protections designed to ensure a fair and transparent rental experience. As a tenant, understanding these rights is crucial in navigating issues such as rent increases, evictions, and property repairs. This guide aims to provide a clear and genuine overview of these rights within the state.

Understanding Your Rights as a Tenant in NSW

In NSW, tenant rights are primarily governed by the Residential Tenancies Act 2010. This legislation outlines the legal framework between landlords and tenants, covering key areas such as lease agreements, bond regulations, and tenants' responsibilities.

Key Tenant Rights

  • Security of Tenure: You have the right to remain in the property during the term of your tenancy agreement, provided you comply with its terms.
  • Repairs and Maintenance: Landlords are obligated to maintain the property in a reasonable state of repair. If urgent repairs are needed, you should notify your landlord immediately.
  • Protection Against Illegal Eviction: You cannot be evicted without proper notice and an order from the NSW Civil and Administrative Tribunal (NCAT) if necessary.

Dealing with Rent Increases

Rent increases are often a concern for tenants. Under the Residential Tenancies Act 2010, landlords must provide at least 60 days' written notice of a rent increase for a periodic lease. If you feel a rent increase is excessive, you can apply to the NCAT for review.

Filing a Complaint or Dispute

If you encounter issues with your landlord or rental property, your first step should be to attempt resolution directly with your landlord. However, if this approach fails, you may seek mediation or apply to the NCAT for a formal dispute resolution.

If you're unsure about your situation, consider maintaining documentation of all communications and agreements with your landlord. This can be crucial if a dispute arises.

Forms You May Need

  • Condition Report: This document records the state of the property at the start of your tenancy. It's essential for proving the condition of the rental when you move out. You can find the official form on the NSW Fair Trading website.
  • Notice to Terminate Tenancy: Use this if you wish to notify your landlord of your intention to end the lease. Make sure the notice complies with the timing requirements as outlined in the Residential Tenancies Act 2010.

FAQ Section

  1. What can I do if my landlord refuses to make repairs?
    If your landlord refuses to carry out necessary repairs, you can apply to the NCAT for a resolution. Keep all records and communications regarding your repair requests.
  2. Can my landlord increase the rent whenever they want?
    No, landlords must provide at least 60 days' written notice before a rent increase, and it must comply with any market constraints.
  3. How do I handle receiving an eviction notice?
    If you receive an eviction notice, ensure it complies with the terms and timelines set out in the Residential Tenancies Act 2010. You can seek mediation or apply to the NCAT if you wish to challenge it.

Help and Support / Resources Section

If you need help navigating your rights or resolving disputes, the following resources can be invaluable:


  1. Fair Trading Act 1987 (Cth)
  2. Residential Tenancies Act 2010
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.