Renter Protections for Deposits in NSW

As a renter in New South Wales (NSW), understanding your rights and protections around rent, bond, and holding deposits is crucial. The Residential Tenancies Act 2010 ensures tenants are treated fairly and have access to justice when disputes arise. Let's explore these protections in detail.

Rent Deposits

Rent deposits, including initial payment and holding deposits, require careful attention. In NSW, landlords cannot request more than two weeks' rent in advance. Knowing this helps avoid unnecessary financial burdens.

What Are Holding Deposits?

Holding deposits secure your interest in a rental property. Generally, landlords cannot ask for more than one week's rent as a holding deposit, which must then be deducted from your rent once your tenancy begins. If you decide not to proceed, the deposit might not be refunded.

Bond Protection

Your rental bond is safeguarded by the government. It's held with the NSW Fair Trading's Rental Bond Board. Typically, a rental bond is equivalent to four weeks' rent, and must be lodged within 10 working days after payment.

Retrieving Your Bond

Upon conclusion of your tenancy, you can apply for a bond refund. Ensure the property is left in good condition, meeting all the terms of your agreement to avoid deductions.

Dispute Resolution

If issues arise, such as disputes over rental payments or deposits, the NSW Civil and Administrative Tribunal (NCAT) provides a platform for resolution. Tenants can lodge complaints, and hearings are conducted to ensure fair outcomes.

Before heading to the tribunal, considering negotiation with your landlord is advised. It's helpful to be familiar with relevant forms like the Rental Bond Claim form and Application for a Rental Bond Loan, both available on the Fair Trading website.

Key Takeaways

  • Landlords in NSW cannot demand more than two weeks' rent in advance.
  • Holding deposits should not exceed one week's rent.
  • Rental bonds are protected by the government and should be reclaimed at the tenancy's end.
  • Disputes can be settled through NCAT for a fair hearing.

Need Help? Resources for Renters


  1. What is the purpose of a rental bond? The rental bond acts as a security deposit for any potential damages or breaches of the lease agreement during your tenancy.
  2. Can a landlord increase the rent during a fixed-term lease? In most cases, rent cannot be increased during a fixed-term lease unless specifically stated in the lease agreement.
  3. How can I resolve a dispute over my bond money? If negotiating with your landlord doesn't work, you can lodge an application with the NSW Civil and Administrative Tribunal (NCAT) for resolution.
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.