Legal Help for Renters in Tribunal Processes

If you're renting in New South Wales and facing issues like rent increases or eviction, knowing how to effectively resolve these disputes is crucial. The tribunal process might seem daunting, but with the right resources and understanding, you can protect your rights.

Understanding the Tribunal Process in New South Wales

In NSW, residential tenancy disputes are primarily resolved through the NSW Civil and Administrative Tribunal (NCAT). NCAT handles a wide range of issues including rent increases, eviction, and landlord breaches.

Common Tribunal Disputes for Renters

  • Rent Increases: The Residential Tenancies Act 2010 (NSW) outlines the requirement for landlords to provide notice of a rent increase. You can dispute an unreasonable increase through NCAT.
  • Eviction Notices: If you've received an eviction notice, it's important to understand the grounds cited and your rights under the Residential Tenancies Act 2010.
  • Requesting Repairs: Landlords must ensure the property is maintained in a reasonable state of repair. If repairs aren't made, tenants can apply to NCAT for an order to enforce this.

Steps to Resolve Disputes

1. Prepare Your Case

Collect all relevant documentation, including emails, letters, and photographs. This evidence will support your case at the tribunal.

2. File the Correct Forms

Filing the appropriate form is crucial. For instance, use the NCAT Application Form to apply for a tribunal hearing.

3. Attend the Tribunal Hearing

You’ll be notified of the date and location of your hearing. Be prepared to present your case clearly and succinctly.

Tip: Consulting with a community legal centre can increase your chances of a successful outcome.
  1. Filing a Complaint: Gather evidence, fill out the NCAT Application Form, and attend the hearing.
  2. Responding to Eviction Notices: Verify the reason and validity of the notice before disputing through NCAT.

FAQ Section

  1. What should I do if I receive an eviction notice? Review the notice for accuracy and the reasons provided. You can dispute the notice at NCAT if you believe it is unjustified.
  2. How can I dispute a rent increase? Check that the landlord has followed correct procedures under the Residential Tenancies Act 2010. If not, you can file a dispute with NCAT.
  3. What type of evidence is needed for a tribunal hearing? Present any communication with your landlord, photos of the property, and relevant documentation like lease agreements.

Need Help? Resources for Renters

It's essential to seek help if you're navigating a rental dispute. Here are some resources available in New South Wales:


  1. Residential Tenancies Act 2010 (NSW): NSW Legislation Website
  2. NSW Civil and Administrative Tribunal: NCAT Official Website
  3. Tenants' Union of NSW: Tenants' Union Website
  4. NSW Fair Trading: NSW Fair Trading Website
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.