Essential Guide for Rent, Bond & Holding Deposits in NSW

Navigating the rental market in New South Wales can be challenging for renters, especially when it comes to understanding your rights and obligations surrounding rent, bond, and holding deposits. This guide will help you grasp the essential concepts and provide practical advice, whether you're moving into a new rental or dealing with day-to-day issues in your current home.

Understanding Rent in New South Wales

How Rent is Determined

In New South Wales, rent is typically negotiated between the landlord and tenant before signing the lease agreement. Once agreed, it is documented in a residential tenancy agreement. Landlords can only increase rent after a specific period and must provide notice as stipulated by the Residential Tenancies Act 2010.

Rent Increases: What to Know

Lease agreements often outline the schedule and conditions for rent increases. Generally, landlords must provide at least 60 days' written notice of a rent increase. If you believe a proposed increase is excessive, you can apply to the NSW Civil and Administrative Tribunal (NCAT) to dispute it under certain conditions.

The Role of the Bond

Paying Your Rental Bond

A rental bond is a security deposit paid at the start of your tenancy. In New South Wales, the bond amount cannot exceed four weeks' rent. This money is lodged with Fair Trading NSW until your tenancy ends, ensuring funds are available for any eligible claims for damages or unpaid rent.

Getting Your Bond Back

After moving out, tenants can apply for a bond refund by completing a Bond Claim Form through Fair Trading NSW. Typically, you receive your bond back unless the landlord claims a part for repairs or unpaid rent. Tenants must ensure the property is left in good condition to avoid deductions.

Holding Deposits

When to Pay a Holding Deposit

A holding deposit secures your interest in a rental property while lease agreements are finalized. It's important to know that paying a holding deposit doesn’t guarantee tenancy but merely gives you preference over other applicants.

Recovering a Holding Deposit

If either party doesn't proceed with the property due to contractual terms, the holding deposit may need to be refunded. Always ensure terms are clear at the outset to avoid disputes.

Tip: Always get receipts for any payments and keep records of all communications with your landlord for future reference.

Your Rights to Dispute and Seek Resolution

In case of disputes regarding rent, bond, or other tenancy issues, tenants can seek resolution through the NSW Civil and Administrative Tribunal (NCAT). NCAT provides a forum for resolving disputes according to the laws set forth in the Residential Tenancies Act 2010.

  1. How can I challenge a significant rent increase? You can challenge a rent increase by applying to the NSW Civil and Administrative Tribunal (NCAT) if you believe it is excessive. Ensure you do this within 30 days of receiving the notice.
  2. When will I receive my bond back after moving out? You can apply to get your bond back as soon as you've vacated and cleaned the property. Disputed amounts will be resolved before you receive the funds.
  3. Can my landlord keep my holding deposit? A landlord can only keep the holding deposit if it was clearly agreed upon in writing as non-refundable under specific circumstances. Otherwise, you can claim it back if no formal agreement is reached.
  1. How to dispute a rent increase
    1. Step 1: Review the Notice Verify that the rent increase notice complies with NSW regulations.
    2. Step 2: Respond in Writing Write a formal response to your landlord, indicating your concerns and intention to negotiate or dispute.
    3. Step 3: Apply to NCAT File an application with the NSW Civil and Administrative Tribunal if issues remain unresolved.

Key Takeaways

  • Ensure all agreements about rent, bond, and deposits are documented in writing.
  • Know your rights to dispute rent increases and claim bonds through official channels.
  • Use resources like NCAT for dispute resolutions and seek consumer protections under the Fair Trading Act 1987 (Cth).

Need Help? Resources for Renters


  1. Residential Tenancies Act 2010 (NSW)
  2. NSW Fair Trading Bond Information
  3. Fair Trading Act 1987 (Cth)
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.