Your Rights Around Security & Locks in ACT

As a renter in the Australian Capital Territory (ACT), understanding your rights around security, locks, and safety is crucial. Knowing what you're entitled to and what responsibilities you have can ensure a smooth rental experience. This guide covers key points to help renters feel secure in their homes.

Security Obligations for Landlords and Tenants

In the ACT, both landlords and tenants have specific obligations to maintain the security of a rental property. Under the Residential Tenancies Act 1997, landlords must provide and maintain locks and other security devices necessary for the property. Tenants, likewise, are responsible for using these devices properly.

Landlord Responsibilities

• Ensure all doors and windows have appropriate locks.
• Maintain any security devices provided (e.g., deadbolts, alarms).
• Notify tenants of any changes to the security features of the property.

Tenant Responsibilities

• Use locks and security devices properly.
• Report any damage or malfunction of locks or security devices to the landlord.
• Not alter, remove, or add locks without landlord's consent.

Discussing and Altering Locks

Both parties must agree on lock changes. If a tenant wishes to change locks, it's advised to seek written permission from the landlord. Changes without approval may breach the rental agreement.

Official Forms and Resources

To report a change or issue, use the approved ACT rental issue report forms available from the ACT Revenue Office. These forms ensure your request is documented and follows legal procedures.

What to Do in Case of Disputes

If a security issue arises, and you disagree with your landlord, you can apply to the ACT Civil and Administrative Tribunal (ACAT) for resolution. The ACAT handles disputes related to residential tenancies, ensuring compliance with the Residential Tenancies Act 1997.

For more details on how ACAT can help, visit their official site.

1. When can I change locks in my rental property? You may change locks only with the landlord's written permission. Emergency changes should be reported immediately.
2. What should I do if my landlord doesn't respond to security concerns? Document your requests and follow up with a formal complaint if necessary. You can seek help from the ACAT.
3. Is my landlord responsible for installing security screens? While security screens are not mandatory, landlords must ensure reasonable security measures are in place.

1. How to Request a Lock Change in ACT
   1. Write to your landlord about the desired lock change, emphasizing any security concerns.
   2. Wait for written consent or look for alternative solutions suggested by the landlord.
   3. Hire a licensed locksmith to make the change, keeping documentation of expenses.
   4. Provide a new key to the landlord promptly.

Key Takeaways

• Both landlords and tenants have obligations to maintain the security of rental properties in the ACT.
• Always seek written permission before making any changes to locks or security devices.
• In case of disputes, resources like ACAT can offer support and resolution.

Need Help? Resources for Renters

If you need more information or assistance, consider reaching out to these resources:

• ACT Civil and Administrative Tribunal for disputes and resolutions.
• Access Canberra, for rental agreements and tenant resources.
• Local community legal centres for legal advice and advocacy.

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1. ¹ Residential Tenancies Act 1997
2. ² ACT Civil and Administrative Tribunal
3. ³ ACT Revenue Office

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