Understanding Locks and Security Obligations in ACT

As a renter in the Australian Capital Territory (ACT), understanding your rights and obligations regarding security and locks is crucial. Ensuring your property's safety and knowing how to address related concerns can significantly impact your renting experience. This article delves into common questions about security, locks, and your safety obligations in ACT rental properties.

Your Rights and Obligations Regarding Locks and Security

Under the Residential Tenancies Act 1997, tenants in the ACT are entitled to reasonable security and safety in their rental properties. It is the landlord's responsibility to ensure locks and security mechanisms are functional at the start of the tenancy and maintained throughout.

Changing Locks

Tenants often wonder if they can change locks on their rental property. In the ACT, you can change or add locks after obtaining written consent from the landlord. This helps maintain the balance between security and the landlord's right to access the property in emergencies.

Key Responsibilities

Landlords must provide each tenant with a key to let them access all exterior entry points. If additional keys are needed or keys are lost, follow these steps:

• Request additional keys—Contact your landlord in writing explaining the need for extra keys.
• Report lost keys immediately—Inform the landlord to arrange for replacements and possibly change locks if deemed necessary for security.

What to Do if There's a Security Issue

If you experience a security issue, such as a broken lock or damaged window, it is the landlord's duty to repair it promptly:

• Report the issue in writing to your landlord or property manager as soon as possible.
• Keep records of all communications and repairs for future reference.

For urgent repairs, you may contact ACT's Consumer and Fair Trading section if issues persist. You can also apply to the ACT Civil and Administrative Tribunal (ACAT) for further assistance.

FAQ Section

1. Can my landlord enter my home without permission? The landlord can enter with your consent or under certain circumstances such as emergencies, providing they follow entry notice rules.
2. Are landlords responsible for lock repairs? Yes, landlords must ensure that all locks are in working order and repair them as needed.
3. Is a landlord allowed to keep a master key? Yes, however, landlords cannot misuse it to enter the property without proper notice or reason.

Need Help? Resources for Renters

If you have any questions or need assistance with resolving tenancy issues in the ACT, consider contacting these resources:

• ACT Justice and Community Safety Directorate
• Tenants' Union ACT
• ACT Civil and Administrative Tribunal (ACAT)

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Ensuring your rental property in the ACT is secure is not just a responsibility; it's an essential right. Landlords must provide and maintain adequate security, while tenants should ensure they comply with their lease's security stipulations. Understanding these responsibilities ensures a safe, compliant renting experience.

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