Understanding Tenant Rights in Australian Capital Territory

Renting a home in the Australian Capital Territory (ACT) comes with a set of rights and responsibilities underpinned by local laws. Understanding these rights can safeguard you from unfair practices and make your renting experience smoother. Here's what every ACT tenant should know about their rights and protections.

Key Tenant Rights in the ACT

Right to a Safe and Habitable Home

Under the Residential Tenancies Act 1997, landlords must ensure that rental properties are safe and fit to live in. This includes maintaining structural integrity, ensuring plumbing and electrical systems function adequately, and meeting health standards.

Rent Increases and Lease Terms

In the ACT, landlords can only increase rent once every 12 months for periodic agreements. Tenants must receive written notice at least eight weeks before the increase. If you believe a rent increase is excessive, you have the right to apply to the ACT Civil and Administrative Tribunal (ACAT) to challenge it.

Repairs and Maintenance

Landlords are responsible for initiating repairs within a reasonable timeframe, depending on the urgency. For urgent repairs, like a burst water service, tenants should report issues immediately. If a landlord fails to act, tenants can arrange the repairs and may seek reimbursement through ACAT.

Protection from Unlawful Eviction

The Residential Tenancies Act 1997 protects tenants from unlawful eviction. Before eviction, landlords must provide a valid reason and the appropriate notice period, which varies based on the situation. If you receive an eviction notice, consider seeking mediation or making an application to ACAT for advice or to contest the decision.

Tip: Always keep a detailed record of communication with your landlord regarding repairs, rent increases, or any disputes.

When to Use Key Forms

  • Notice to Remedy (Form 5): Used by tenants to formally request the landlord to fix a problem. This might be used, for example, if your heater stops working in winter. Download Form.
  • Application to ACAT: If you need to challenge a landlord's decision or seek tribunal orders. Suppose your landlord fails to refund your bond; you can apply for a resolution through ACAT. ACAT Application Process.
  • Change of Shared Tenancy (Form 19): Used to notify a change in tenants involved in a shared living arrangement. For example, if you’re moving out and someone else is taking over your part of the lease. Download Form.

Need Help? Resources for Renters


  1. What should I do if I receive a notice for a rent increase?
    If you receive a notice for a rent increase, first ensure it complies with local regulations (given once annually with eight weeks' notice). If you believe it's unfair, consider disputing it through ACAT.
  2. How can I request urgent repairs in my rental property?
    You should promptly notify your landlord in writing. If they fail to address it, you may organize the repair yourself and seek reimbursement through ACAT.
  3. What steps can I take if I believe I'm being evicted unfairly?
    Check the notice for compliance with the Residential Tenancies Act. If it's invalid or unfair, apply for mediation or a hearing at ACAT to contest it.
  1. How to challenge a rent increase in Australian Capital Territory

    Learn how you can legally dispute a rent increase in the ACT following the steps your rights afford.

    1. Review the notice: Ensure the notice follows ACT laws, allowing only one increase in a 12-month period with eight weeks' notice.
    2. Respond in writing: If you disagree with the increase, write to your landlord stating your concerns and willingness to negotiate.
    3. Apply to ACAT: If negotiations fail, file an application with ACAT for formal dispute resolution.

Key Takeaways:

  • Know your rights under the Residential Tenancies Act 1997 to protect yourself against unfair practices.
  • Utilize available forms and legal avenues for resolving disputes over rent, repairs, and evictions.
  • Consult ACT-specific resources, like ACAT, for guidance and dispute resolution.
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.