Understanding Renters' Rights for Repairs in ACT

Renters in the Australian Capital Territory (ACT) have specific rights when it comes to property repairs and maintenance. Understanding these rights ensures you are well-protected if you encounter any issues with your rental property.

Your Repair Rights in the ACT

Under the Residential Tenancies Act 1997, landlords are required to maintain the rental property in a reasonable state of repair throughout the tenancy term. This duty accounts for the age and prospective life of the property.

Types of Repairs

There are generally two types of repairs associated with rental properties:

• Urgent Repairs: These are essential for the tenant's health or the property's safety. They include fixing a burst water service, gas leaks, or dangerous electrical faults.
• Non-Urgent Repairs: These are standard maintenance issues but critical for the property's upkeep. They could involve routine wear and tear repairs like leaky taps or broken locks.

Process for Requesting Repairs

For urgent repairs, contact your landlord or property manager immediately. If they do not promptly arrange the repair, you may have the authority to engage a qualified professional and get reimbursed, provided the cost is reasonable and involves an emergency.

For non-urgent repairs, it is typical to issue a written request to your landlord. If unsolved, you may apply to the ACT Civil and Administrative Tribunal (ACAT) for an order compelling the repairs.

Using Official Forms

In certain cases, specific forms are required. One such form is the Notice to Remedy, which officially requests that the landlord address a breach, such as neglecting a repair. More information and the form can be acquired through the ACT Revenue Office.

Legislation and Protection

Renters in the ACT are also protected under federal law like the Fair Trading Act 1987 (Cth). This act ensures fair practices in rental agreements and property maintenance.

1. What can I do if my landlord refuses to make repairs? You can apply to the ACAT for assistance and a possible order for repairs.
2. How long does my landlord have to conduct urgent repairs? Urgent repairs must be actioned immediately once notified, usually within 24-48 hours.
3. What costs can I recover for urgent repairs? You can recover the full cost of reasonable and necessary urgent repairs from your landlord if they fail to act promptly.

Need Help? Resources for Renters

If you require further assistance or advice regarding repairs and maintenance issues, consider reaching out to these resources:

• Legal Aid ACT for legal advice and support.
• Tenants' Union ACT for tenant advocacy and resources.
• ACT Civil and Administrative Tribunal (ACAT) for dispute resolution.

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Key Takeaways

• Understand the difference between urgent and non-urgent repairs and the processes for addressing each.
• Make use of available forms, such as the Notice to Remedy, for official repair requests.
• Know your resources and seek help from legal or tenant advocacy services if needed.

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