Tenants' Guide to Disability Access in ACT

Living with a disability can present unique challenges, especially for tenants in the Australian Capital Territory (ACT). It's crucial to understand your rights regarding disability access and reasonable adjustments in your rental property. This guide provides practical insights and steps to ensure your home meets your needs.

Understanding Disability Access in Your Rental Property

In the ACT, landlords are obligated to consider reasonable adjustments that would assist tenants with disabilities. These adjustments can include modifications that allow physical access to properties, such as installing ramps or grab rails.

Legal Framework

The Disability Discrimination Act 1992 (Cth) and the Residential Tenancies Act 1997 (ACT) provide the overarching legal framework. These laws protect tenants from discrimination and require landlords to comply with reasonable adjustment requests.

Requesting Adjustments

If you need adjustments in your rental, start by communicating with your landlord. A clear written request outlining the adjustments needed can help initiate the process. When both parties agree on the adjustments, it's often beneficial to formalize this in writing.

Forms and Formal Requests

Tenants can propose adjustments through written communication. While there isn't a specific form for disability adjustments in ACT, keeping records of communication is essential.

Handling Disputes

If a landlord refuses a reasonable adjustment, tenants can seek resolution through the ACT Civil and Administrative Tribunal (ACAT). The tribunal handles tenancy disputes and can provide mediation if needed.

Key Legislative References

Familiarize yourself with key legislation to better understand your rights:

• Disability Discrimination Act 1992 (Cth)
• Residential Tenancies Act 1997 (ACT)

Tip: Document all agreements on adjustments in writing to avoid future disputes.

1. Where can I find information on my tenancy rights? The ACT Civil and Administrative Tribunal (ACAT) website provides extensive resources on tenancy rights.
2. What constitutes a reasonable adjustment? Reasonable adjustments could include structural modifications or altered lease terms, provided they don't impose undue hardship on the landlord.
3. Can a landlord refuse my request? A landlord can refuse if the request imposes unreasonable changes or financial burden, but this decision can be challenged at ACAT.

How to Request Disability Adjustments

1. Identify the Necessary Adjustments: List the modifications needed to ensure the property is accessible and provides equal enjoyment.
2. Communicate with Your Landlord: Discuss your needs directly with the landlord and provide detailed written requests.

Need Help? Resources for Renters

For support, contact:

• ACT Civil and Administrative Tribunal (ACAT)
• Tenants' Union ACT for advocacy and legal advice

---

1. ACT Civil and Administrative Tribunal
2. Disability Discrimination Act 1992 (Cth)
3. Residential Tenancies Act 1997 (ACT)

Categories

General Tenant Rights & Protections Tenancy Agreements & Renewals Rent, Bond & Holding Deposits Moving In & Condition Reports Ending a Tenancy & Moving Out Repairs, Maintenance & Urgent Issues Minimum Standards & Habitability Evictions & Breach Notices Co-Tenancies, Subletting & Shared Housing Discrimination & Equal Housing Access Disability Access & Reasonable Adjustments Utilities, Water & Internet Billing Public, Community & Social Housing Rent Increases & Rent Controls Privacy & Landlord Entry Rules Locks, Keys & Security Obligations Resolving Disputes & Tribunal Processes Harassment, Threats & Landlord Misconduct Boarding Houses, Rooming Houses & Lodgers Caravan Parks & Residential Parks Bond Refunds & Claims Notice Periods & Tenancy Termination Entry Condition Breaches & Compensation Tenant Advocacy & Legal Aid