Legal Support for Disability Adjustments in ACT

Renters living with disabilities in the Australian Capital Territory (ACT) may face unique challenges when it comes to securing disability access or adjustments in their rental homes. Understanding your rights and accessing legal help can make navigating these challenges manageable.

Understanding Your Rights

In the ACT, both renters and landlords have responsibilities under the Residential Tenancies Act 1997. Under this law, renters with disabilities have the right to request reasonable adjustments to enhance accessibility.

What are Reasonable Adjustments?

Reasonable adjustments may include modifications such as installing ramps, adding grab rails, or adjusting lighting for better visibility. These changes should not cause undue burden on the landlord, considering the cost and feasibility.

How to Request Reasonable Adjustments

To formally request adjustments, renters should:

  • Submit a written request to their landlord outlining the needed changes and any supporting documentation.
  • Include evidence such as a letter from a healthcare professional stating the necessity of these modifications.

Landlords are obliged to consider these requests seriously, per the guidelines outlined in the Fair Trading Act 1987 (Cth)1.

Legal Help in the ACT

If you face difficulties with your request, you can seek assistance from several resources:

  • ACT Civil and Administrative Tribunal (ACAT): Provides a forum for resolving disputes between landlords and tenants related to tenancies, including issues of disability access. Visit their site for more information: ACAT.
  • Legal Aid ACT: Offers free legal advice, information, and representation. Particularly useful for those needing assistance with tenancy disputes.
Tip: Document all communications with your landlord and keep copies of all correspondence related to these requests.

FAQ Section

  1. What constitutes a reasonable adjustment? Reasonable adjustments are modifications that can be feasibly made to a property to enhance accessibility for individuals with disabilities without imposing significant difficulty or expense on the landlord.
  2. Can a landlord refuse a request for adjustment? A landlord can refuse a request if they can demonstrate that it causes significant hardship or is not feasible. It's important to discuss and negotiate any proposed adjustment.
  3. Who pays for the adjustments? It depends on the agreement reached between the renter and the landlord. Often, costs are shared or borne by the renter, but landlords cannot unreasonably withhold consent for necessary adjustments if they don't bear the cost.

How To Section

  1. How to request a reasonable adjustment in ACT?
    • Submit a detailed request to your landlord, citing your needs.
    • Include supporting documents from healthcare professionals if possible.

Key Takeaways

  • Understand your right to request disability adjustments under ACT laws.
  • Utilize available legal resources to support your request process.
  • Documentation is crucial in all stages of communication with landlords.

Need Help? Resources for Renters

For further assistance and support, consider reaching out to the following organizations:


  1. What is the Fair Trading Act? The Fair Trading Act 1987 (Cth) outlines the legal framework for fair trading practices, including aspects related to consumer protection, tenant, and landlord rights across Australia.
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.