Understanding Disability Access & Adjustments in ACT

Renters in the Australian Capital Territory (ACT) who require disability access and reasonable adjustments can face unique challenges. Understanding your rights and how to ensure compliant living conditions is crucial for a comfortable tenancy. Here, we aim to provide a comprehensive guide to help you navigate these issues.

Understanding Disability Access in ACT Rentals

In the ACT, renters with disabilities are entitled to reasonable adjustments and modifications to rental properties to ensure accessibility and usability. These adjustments are crucial for ensuring equal opportunity and dignity in rental arrangements.

Reasonable Adjustments Defined

Reasonable adjustments may include installations such as ramps, rails, or accessible bathrooms. The Residential Tenancies Act 1997 specifies the conditions under which these modifications can occur. Landlords are obliged to consent to reasonable modifications that do not cause undue hardship.

Requesting Modifications

To request modifications, tenants should provide a formal request to their landlord. The ACT Fair Trading provides guidance and forms for tenants to make such requests. Highlighting the necessity and any supporting documentation can aid the process.

Landlord's Obligations

Under the Fair Trading Act 1987 (Cth), landlords must not discriminate against tenants based on disability and are required to consider reasonable adjustment requests. The ACT Civil and Administrative Tribunal (ACAT) oversees disputes and can enforce tenant rights if necessary.

Tip: If you face delays or denials in your request for modifications, consider seeking legal advice or lodging a complaint with ACAT.

Key Legislative References

The Residential Tenancies Act 1997 is the primary legislation governing rental rights and obligations in the ACT. For more detailed legal guidance, consult the full text of the Act.

  1. What kind of modifications can I request?
    You can request modifications ranging from structural changes like ramps to minor changes like door handle adjustments. The modifications should not impose undue hardship on the landlord.
  2. Can a landlord refuse reasonable adjustments?
    Generally, a landlord cannot refuse reasonable adjustments unless they can prove it causes them undue hardship.
  3. What should I do if my request is denied?
    If your request is denied, you can apply to the ACT Civil and Administrative Tribunal for a review.
  1. How to request reasonable adjustments in ACT?
  2. Step 1: Understand your needs
    Identify which modifications or adjustments are necessary for accessibility.
  3. Step 2: Write a formal request
    Draft a request letter to your landlord, detailing the proposed adjustments and any supporting documentation.
  4. Step 3: Submit the request
    Submit your request through the proper channels, preferably keeping a copy for your records.

Key Takeaways

  • Tenants with disabilities in the ACT have the right to request reasonable adjustments to their rental properties.
  • Landlords are legally obliged to consider these requests unless they cause undue hardship.
  • Ensure you document all communications with your landlord regarding modifications.

Need Help? Resources for Renters

If you require assistance, the following resources may be helpful:


  1. Residential Tenancies Act 1997
  2. Fair Trading Act 1987 (Cth)
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.