Landlord Violations of Housing Laws in ACT

In the Australian Capital Territory (ACT), renters in public and social housing are protected by specific laws designed to ensure fair treatment and adequate living conditions. If you're a tenant in this sector, understanding whether your landlord is adhering to these regulations is crucial. Let's explore how you can identify potential violations and protect your rights.

Understanding Public and Social Housing Laws in ACT

Public and social housing in the ACT is governed primarily by the Residential Tenancies Act 1997. This Act outlines the rights and responsibilities of both tenants and landlords to ensure a fair rental experience.

Common Violations by Landlords

Your landlord may be in violation of public and social housing laws if they:

  • Inadequate Repairs: Failing to fix urgent issues like broken plumbing or unsafe electrical wiring.
  • Illegal Evictions: Attempting to evict you without proper notice or without following correct legal procedures.
  • Rent Increases: Increasing the rent without adhering to the regulated timeframes and notification protocols.
  • Privacy Breaches: Entering the property without giving correct notice, except in emergencies.

What to Do If Your Landlord Violates the Law

If you suspect your landlord is violating housing laws, take these steps:

  1. Document Everything: Keep records of all communications with your landlord, including emails, texts and letters.
  2. Seek Mediation: The ACT Civil and Administrative Tribunal (ACAT) can offer mediation services to help resolve disputes.
  3. Lodge a Complaint: File a complaint with the relevant authorities if the issue isn't resolved informally.

For disputes unresolved by direct communication, you can apply to the ACT Civil and Administrative Tribunal (ACAT) for further assistance.

Forms and Resources

When dealing with rental disputes, the following forms might be useful:

  • Notice to Remedy: Use this form to formally request the landlord to fix a problem. This document can be found on the ACT Legislation Register.
  • Tenant Advice Service Application: If you need legal support, contact the Tenants' Union ACT for advice and forms.

Understanding Your Rights

To fully understand your rights, refer to the Fair Trading Act 1987 (Cth), which applies Australia-wide and covers unfair trading practices.

FAQ Section

  1. What is the ACT Civil and Administrative Tribunal?

    The ACT Civil and Administrative Tribunal (ACAT) is the body responsible for resolving disputes between tenants and landlords in the Australian Capital Territory.

  2. How can I dispute a rent increase?

    You can dispute a rent increase by applying to ACAT if the increase is above the market rate or not communicated properly.

  3. What should I do if my landlord enters my home without notice?

    Document the incident and report it to the ACT Tenancy Advice Service for guidance on next steps.

Key Takeaways

  • Be aware of your rights under the Residential Tenancies Act 1997.
  • Keep detailed records of interactions with your landlord.
  • Seek help from ACAT or other local services if issues arise.

Need Help? Resources for Renters

For more support, consider contacting:


  1. Residential Tenancies Act 1997
  2. ACT Civil and Administrative Tribunal
  3. Fair Trading Act 1987 (Cth)
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights Australia

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.